Office Assistant 1 (PCN 20-5442)
About The Position
The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 1 position at Goose Creek Correctional Center (GCCC) in Mackenzie Point, Alaska. This position is responsible for a variety of administrative and reception-related duties, including supporting the Office Assistant 2 Scheduler with scheduling tasks, answering and directing calls for inmate telephonic court appearances, attorney communications, and public inquiries, providing reception coverage and general clerical support for the facility, regularly updating the GCCC employee contact list, and updating the Department of Corrections phone book for GCCC.
Requirements
- High school diploma or G.E.D.; OR Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program); OR A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).
- Possess a valid driver's license.
- Be 18 years of age or older on or before the first day of employment.
- Must pass a criminal history check.
- Must be fingerprinted.
- Must possess a security clearance issued by the Department of Public Safety (DPS).
Nice To Haves
- Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
- Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hosties, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking in to account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and response appropriately.
Responsibilities
- Supporting the Office Assistant 2 Scheduler with scheduling tasks
- Answering and directing calls for inmate telephonic court appearances, attorney communications, and public inquiries, ensuring they reach the appropriate departments
- Providing reception coverage and general clerical support for the facility as needed
- Regularly updating the GCCC employee contact list
- Updating the Department of Corrections phone book for GCCC, providing copies to department heads and keeping the updated copy in the shared folder for staff
Benefits
- Flexible work schedules – 4/10 schedules available based on facility needs
- On-site amenities including a free on-site gym with locker rooms and showers for employee use only
- Low-cost lunches available 7 days a week
- Convenient parking in a well-lit & maintained lot with winter plug-ins
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
