Office Assistant 2 (12-1557)

State of Alaska • Multiple Locations, AK

6h • Onsite

About The Position

The Office Assistant 2 supports the Alaska State Troopers’ C Detachment team, providing support to the Nome and Unalakleet posts in judicial services, case management, and general clerical work. The position contributes to the Department of Public Safety’s mission to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. It offers exposure to varied operational, technical, and clerical work across the Department.

The position is assigned either to the Nome AST Post in Nome or to C Detachment Headquarters in Anchorage. Limited travel may be required, including travel to Nome if the position is filled in Anchorage and temporary assignments at rural posts. The work takes place in a secure building and a spacious, friendly, supportive, team-oriented, and productive office environment.

Requirements

• High school diploma or equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Excellent customer service skills, with professional and friendly communication across a wide range of situations and demographics.
• Strong written and verbal communication skills, including the ability to communicate complex information.
• Attention to detail and the ability to work under pressure in a fast-paced environment.
• Experience and skill with Microsoft Office applications, especially Excel, Word, and Outlook.
• Time management skills and the ability to adapt to changing priorities from several sources while working independently with minimal supervision.
• Applicants must meet Alaska residency requirements.
• The successful candidate must pass a fingerprint-based criminal history background check; applicants with criminal convictions will not move forward in the selection process.
• The successful candidate must sign a confidentiality agreement.
• If education is used to meet or support minimum qualifications, education information and transcripts must be provided.
• Some positions in this class may require a regular driver’s license and that the applicant be at least 18 years old.
• Some positions in this class may require typing skills.

Responsibilities

• Provide support for the Nome and Unalakleet posts in judicial services, case management, and general clerical areas.
• Enter data accurately into multiple systems.
• Review documents and process and route court paperwork.
• Handle payments.
• Provide direct support for law enforcement activities.

Benefits

• Experience that can provide a foundation for advancement in technical and clerical areas.
• Work with a team of professionals who embrace loyalty, integrity, courage, compassion, leadership, and accountability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED