Office Assistant 2 - Mail Room NY-HELPS

SUNY Delhi•Delhi, NY

14h•Onsite

About The Position

SUNY Delhi seeks an Office Assistant 2 to work in the Student Mail Room. The role performs clerical and office support activities involving substantive knowledge of the program and its governing rules and procedures. Duties may include handling sensitive applications, requests, or inquiries; processing cases that require additional research or consultation; and coordinating with internal or external parties. The position is full-time and permanent, based at SUNY Delhi, with a Monday-through-Friday schedule and occasional weekends. The scheduled start date is October 23, 2026. The position is represented by CSEA 02 ASU, Grade SG-9, with a starting salary of $44,460. The successful candidate must meet one of the stated Civil Service qualification pathways: be reachable on a current permanent Civil Service eligible list for Office Assistant 2; qualify through NY-HELPS with one year of experience primarily involving mail receipt, mail distribution, storage, and/or stores keeping; have previously held the New York State Civil Service title of Office Assistant 2; or be eligible to transfer to the Office Assistant 2 title. Applicants should submit a cover letter, resume, and contact information for three professional references. The cover letter should include a short statement about the applicant’s commitment to diversity and how they would incorporate it into the role. For full consideration, apply by October 19, 2026. Employment offers are contingent on successful completion of a background check. SUNY Delhi is an Equal Opportunity Employer.

Requirements

Meet one of the listed Civil Service eligibility pathways: be reachable for appointment from a current permanent Civil Service eligible list for Office Assistant 2; qualify through NY-HELPS with one year of experience primarily performing activities related to mail receipt, mail distribution, storage, and/or stores keeping; have previously held the New York State Civil Service title of Office Assistant 2; or be eligible for transfer to the Office Assistant 2 title.
Submit a cover letter, resume, and contact information for three professional references.
Include in the cover letter a short statement about commitment to diversity and how it would be incorporated into the role.
Successfully complete a background check as a condition of an employment offer.

Responsibilities

Perform clerical processing and office support activities requiring substantive knowledge of the program and its rules or procedures.
Gather, compile, and prepare data from manual or automated files and other sources for reports, publications, records, and internal or external communications.
Respond to questions about the operation of the unit or program area.
Write responses to correspondence.
Resolve work problems.
Review forms and applications and make appropriate determinations.
Coordinate arrangements for meetings, courses, and other gatherings, including arranging rooms, taking attendance, and ensuring appropriate materials and equipment are available.
Coordinate activities with internal or external parties as needed.