Office Assistant 1 (PCN 20-7657)
About The Position
The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 1 position at Anchorage Correctional Center (ACC) in Anchorage, Alaska. This position provides support to the on-duty shift staff in the Booking Office by performing a variety of duties including data entry and retrieval, phone support, creation of the daily in-custody court list, disseminate pertinent information to Public, Courts and other law enforcement agencies, filing, copying and faxing of documents. This position requires an extensive knowledge of policies and working standards of a correctional booking office. The Alaska Department of Corrections provides secure confinement, reformative programs, and a process of supervised community reintegration to enhance the safety of our communities. We are trained professionals committed to a safe, open and respectful organization. We are dedicated to public safety and will always respect the rights and dignity of victims of crime and offenders in our charge will be treated in a safe and humane manner and will be expected to enhance their ability to reform every day.
Requirements
- High school diploma or G.E.D.; OR Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program); OR A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).
- Possess customer service skills: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Possess flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.
- Possess interpersonal skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Must possess a valid driver's license and be 18 years of age or older on or before the first day of employment (if required to operate a State vehicle).
Responsibilities
- Provide support to the on-duty shift staff in the Booking Office
- Perform data entry and retrieval
- Provide phone support
- Create the daily in-custody court list
- Disseminate pertinent information to Public, Courts and other law enforcement agencies
- Filing, copying and faxing of documents
- Learn the full range of duties involving the use of multi-line phones, screening visits, cash handling, balancing a till, distributing mail, screening mail.
Benefits
- Room for growth as an Office Assistant 2 and Office Assistant 3
- Access to an on-site fitness center with a variety of workout equipment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
