Office Administrator

Right at Home Metro New Orleans, LA•Metairie, LA

152d•$18 - $20•Onsite

About The Position

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you! We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons! The Office Administrator is responsible for ensuring the office runs smoothly and that all client shifts are scheduled appropriately. This person is often the first voice a potential client hears when calling about service, so he/she must have superb phone and communication skills. He/She has responsibility for properly handling all referrals and receiving them in an accurate and detailed manner. The Office Administrator will manage activities around caregivers, including scheduling appropriate caregivers to clients, timecard processing and monitoring of telephony system as needed and other office coordination duties.

Requirements

High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Proven experience as an Administrative Assistant, Office Assistant, or similar role.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong written and verbal communication skills.
Excellent organizational and time-management abilities.
Ability to prioritize tasks and work independently.
Strong attention to detail and problem-solving skills.
Have a valid driver’s license and use of insured automobile.

Responsibilities

Answers telephone, takes inquiries or messages using good telephone technique.
Receives referrals and inquiries on the programs of this company and converts them into clients.
Maintains documentation of client records in ClearCare, including changes to the care program, caregiver preferences, comments on service and any incidents that affect RaH.
Communicates continually with associates and clients to evaluate service.
Responds promptly and courteously to all clients’ calls.
Organize and maintain filing systems, both electronic and paper-based.
Greet visitors and provide general support to clients and staff.
Handles interviews and onboarding
Handle confidential information with discretion and professionalism
Other general office and clerical functions.
Compliance
Other duties assigned by the Manager.