Office Administrator

Caliber Collision•Kalamazoo, MI

About The Position

Caliber Collision is hiring an Office Administrator for its Kalamazoo Service Center. The role performs a range of office duties, including supporting front office teammates with the tools, training, and information needed to perform their jobs; completing accurate and timely payroll and HR-related administration and recordkeeping for center associates; maintaining accounts receivable, accounts payable, and cash-handling procedures to company standards; and helping deliver a world-class customer experience. The Office Administrator supports consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.

Requirements

  • At least 2 years of experience in a customer-facing environment.
  • A valid driver's license and eligibility for coverage under the company's insurance policy.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • At least 1 year of experience with accounts payable, accounts receivable, and payroll (preferred).
  • Effective verbal and written communication skills.
  • Ability to navigate multiple software systems, including Microsoft Office Suite.
  • Ability to manage competing priorities and adapt to a fast-paced environment.
  • Ability to provide personable, friendly customer service to internal and external customers.

Responsibilities

  • Provide front office teammates with the tools, training, and information needed to perform their jobs effectively.
  • Complete accurate and timely payroll and HR-related administration and recordkeeping for center associates.
  • Maintain accounts receivable and accounts payable accounts, as well as cash-handling procedures, according to company standards.
  • Help provide a world-class customer experience to all customers.
  • Support consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.

Benefits

  • Medical, dental, and vision benefits from day one.
  • Industry-comparable pay, paid weekly, with eligibility for overtime.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Career growth opportunities; the company promotes from within.
  • Hands-on experience within a production shop.
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