Office Administrator

Morton Buildings Careers•Alexandria, MN

About The Position

Morton Buildings, Inc. is an industry leader in post-frame construction, with more than 120 years in business and over 10 manufacturing, fabrication, and shipping plants serving more than 100 construction centers nationwide. The Office Administrator, also called a Construction Center Administrator (CCA), is a full-time role supporting the sales and construction employees of a local construction center and interfacing with customers and corporate personnel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role provides administrative support for construction center operations, sales staff, and crew personnel. It includes customer and visitor communications, order and completion processing, data entry, document filing, reports, transaction processing, time entry, roster updates, and assistance with hiring and onboarding. The administrator is responsible for maintaining confidentiality of sales and personnel information and may perform other duties as assigned.

Requirements

Associate’s degree or 2 years of customer service experience.
Strong verbal and written communication skills, with excellent follow-through.
Strong interpersonal skills and ability to work in a collaborative team environment.
Highly organized, with the ability to prioritize and multitask.
Self-starter with a positive, willing-to-learn attitude.
Proficiency with Microsoft Office, including Outlook email, Word, and Excel.
Aptitude for learning new applications and technologies.
Ability to maintain confidential information.
Willingness to work overtime as necessary.

Responsibilities

Maintain a positive and professional attitude when interacting with customers and coworkers; welcome in-person visitors, respond to phone calls and emails, answer basic questions, and escalate complex questions through appropriate channels.
Perform construction center administrative tasks, including processing orders and completions, entering data into MBI systems, filing documents in accordance with retention policies, ensuring vehicle reports and DOT logs are completed, processing invoices and credit card transactions, and assembling management reports as requested.
Support the local sales team with administrative tasks and customer interactions regarding predetermined questions.
Support crew personnel by performing time entry and updating crew rosters.
Assist with hiring by informing applicants about local opportunities and the application process, coordinating crew onboarding, and assisting with general onboarding paperwork.
Maintain the confidentiality of sales and personnel information.
Perform other duties as assigned.