Office Administrator - UniFirst

UniFirst•Mobile, AL

About The Position

The Office Administrator provides administrative, financial, and human resources support to keep a UniFirst location running smoothly. The role combines payroll support, accounts receivable, purchasing card management, financial transactions, employee onboarding and record-keeping, and separation processing. The administrator manages multiple priorities with sound judgment and attention to detail, supports accuracy and compliance, and serves as a resource for employees, hiring managers, customers, and location leadership. The position administers preboarding and onboarding, including screening and employment documentation, tracking paperwork, keeping new hires informed, and delivering a welcoming first-day orientation. It also supervises office personnel and provides administrative and operational support to the Location Manager and other location leaders.

Requirements

Two-year degree from an accredited college or university, or two to four years of related experience and/or training, or an equivalent combination of education and experience.
Ability to write reports and business correspondence.
Ability to solve practical problems and handle concrete variables in situations with limited standardization.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
Ability to operate computer systems and learn standard software, including Microsoft Word, Excel, PowerPoint, and Access, as well as the ABS/AMS client used to manage the customer support database.
Strong ability to communicate and present information effectively to management, clients, customers, and varied audiences.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Responsibilities

Process employee separations, including termination documentation and required system updates.
Support payroll activities, ensuring accuracy and policy compliance.
Complete financial and administrative transactions in a timely manner, including vouchering and cash receipts.
Monitor accounts receivable metrics and develop strategies to improve collections and reduce outstanding balances.
Evaluate prospective customers in accordance with established accounts receivable and credit assessment guidelines.
Manage the Purchasing Card program, including reconciliation, compliance, and reporting.
Maintain employee personnel records and update job-related information in HR systems.
Process employee compensation changes, including bonuses, incentives, and other supplemental payments.
Prepare and distribute business correspondence, reports, and presentations as needed.
Provide customer service in interactions with customers.
Administer new-hire onboarding, including pre-employment screening and employment documentation.
Track new-hire paperwork through completion and contact new hires who are not making sufficient progress.
Keep new hires informed before their start date, provide task updates and first-day details, and serve as their point of contact.
Lead the company orientation presentation, inform new hires of benefit options and deadlines, and ensure they have necessary tools and resources for their first day.
Supervise, coach, and direct office personnel to support operational efficiency and adherence to company standards.
Provide administrative and operational support to the Location Manager and other location leadership team members.
Serve as a primary resource and liaison for employees regarding corporate programs, policies, and processes.
Support sales business growth efforts through coordination and administrative assistance.
Coordinate and facilitate corporate programs and communications locally.
Build and maintain positive relationships through effective communication with internal and external customers.