Office Administrator - UniFirst

UniFirst•Mobile, AL

About The Position

UniFirst is seeking an Office Administrator to provide administrative, financial, and HR support that keeps the location running smoothly. This versatile, high-visibility role combines operational work—including payroll support, accounts receivable, purchasing card management, and financial transactions—with employee-focused responsibilities such as onboarding, personnel record-keeping, and separation processing. The Office Administrator manages multiple priorities with sound judgment and attention to detail, supports employees, hiring managers, and leadership, and helps ensure accuracy and compliance across administrative and financial processes. The role serves as a point of contact for new and current employees and supports a positive, organized workplace. It also supervises, coaches, and directs office personnel; provides administrative and operational support to the Location Manager and other location leaders; supports sales growth efforts; and coordinates corporate programs and communications locally.

Requirements

Two-year degree from an accredited college or university, or two to four years of related experience and/or training, or an equivalent combination of education and experience.
Ability to write reports and business correspondence.
Ability to solve practical problems and handle situations with a variety of concrete variables where standardization is limited.
Ability to interpret written, oral, diagram, or schedule instructions.
Ability to operate computer systems and learn standard software programs, including Microsoft Word, Excel, PowerPoint, and Access, as well as the ABS/AMS client used to manage the customer support database.
Strong ability to communicate and present information effectively to varied audiences, including management, clients, and customers.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Responsibilities

Process employee separations, including termination documentation and required system updates.
Support payroll activities while ensuring accuracy and compliance with policy.
Complete financial and administrative transactions promptly, including vouchering and cash receipts.
Monitor accounts receivable metrics and develop strategies to improve collections and reduce outstanding balances.
Evaluate prospective customers according to established accounts receivable and credit assessment guidelines.
Manage the Purchasing Card program, including reconciliation, compliance, and reporting.
Maintain employee personnel records and update job-related information in HR systems.
Process employee compensation changes, including bonuses, incentives, and other supplemental payments.
Prepare and distribute business correspondence, reports, and presentations as needed.
Provide superior customer service in interactions with customers.
Administer new hire onboarding, including pre-employment screening and employment documentation.
Track new hire paperwork through completion and contact new hires who are not making sufficient progress.
Keep new hires informed before their start date by providing task updates and first-day details, and act as their point of contact.
Provide a welcoming day-one experience by leading the company orientation presentation, explaining benefit options and deadlines, and ensuring new hires have the necessary tools and resources.
Supervise, coach, and direct office personnel to support operational efficiency and compliance with company standards.
Provide administrative and operational support to the Location Manager and other location leadership team members.
Serve as a primary resource and liaison for employees regarding corporate programs, policies, and processes.
Support sales business growth efforts through coordination and administrative assistance.
Coordinate and facilitate corporate programs and communications locally.
Build and maintain positive relationships through effective communication with internal and external customers.