Office Administrator

Caliber Collision•Durham, NC

About The Position

Caliber Collision is hiring an Office Administrator for its Service Center in Durham - Northwest. The role performs a range of office and administrative duties, including helping front office teammates access the tools, training, and information needed to perform effectively; maintaining accurate and timely payroll and HR-related administration and records for center associates; managing Accounts Receivable, Accounts Payable, and cash-handling procedures in accordance with company standards; and supporting a consistent, world-class customer experience through ongoing training and monitoring of the center’s application of Caliber Standard Operating Procedures.

Requirements

At least 2 years of experience in a customer-facing environment.
A valid driver’s license and eligibility for coverage under the company insurance policy.
Effective verbal and written communication skills.
Ability to navigate multiple software systems, including Microsoft Office Suite.
Ability to manage competing priorities and adapt to a fast-paced environment.
Ability to provide personable, friendly customer service to internal and external customers.
Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

At least 1 year of experience with Accounts Payable, Accounts Receivable, and payroll (preferred).

Responsibilities

Assist front office teammates by providing the tools, training, and information needed to perform their jobs effectively.
Provide accurate and timely payroll and HR-related administration and recordkeeping for center associates.
Maintain Accounts Receivable and Accounts Payable accounts.
Follow company standards for cash-handling procedures.
Support a world-class customer experience by providing ongoing training and monitoring consistent application of Caliber Standard Operating Procedures.