Office Administrator

Cynet Systems•Boston, MA

About The Position

The Office Administrator manages office operations and front desk functions to ensure smooth, efficient processes. The role provides customer service to staff, visitors, and vendors, and handles general administrative tasks, mail and calls, office supplies, common areas, and workplace services. The administrator also supports thermal comfort, reservation check-in compliance and emergency evacuation roster accuracy, workplace cleanliness and safety, and communication with the landlord’s building management and security.

Responsibilities

  • Manage office operations and ensure an efficient flow of office processes.
  • Manage reception and the front desk; provide customer service by phone and in person to staff, visitors, and vendors.
  • Perform administrative tasks, including ordering and tracking office supplies, monitoring and prioritizing phone calls and email, and filing and organizing materials.
  • Manage mail and ensure mail and calls are entered promptly into the in-house contact management system.
  • Maintain office supplies and services in common areas.
  • Analyze daily temperature reports and recommend adjustments for thermal comfort.
  • Monitor the reservation system for daily check-in compliance, follow up on outstanding check-ins, and maintain an accurate reservation roster to support emergency evacuation protocols.
  • Maintain a comfortable, safe, and secure work environment by keeping common areas clean and managing weekly cleaning schedules and activities.
  • Liaise with landlord building management and security.
  • Submit and follow up on work orders in the landlord’s building management system.
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