Office Administrator

AAM Brand • Albuquerque, NM

5d

About The Position

AAM, LLC is hiring an Office Administrator for its New Mexico Regional Office. The role supports homeowners, HOA Board Members, and Community Management teams, processes Architectural Change requests, and helps keep daily office operations running smoothly. It is a fast-paced, customer-focused position involving office administration, customer service, recordkeeping, and check processing.

Requirements

• Ability to multitask and prepare and process large amounts of administrative and customer request items while remaining detail-oriented.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to work efficiently in a fast-paced, demanding environment.
• Proficiency with computer programs and database systems, including Microsoft Office, internet, and email systems.
• Ability to interact and work positively and effectively with homeowners and staff at all levels.
• Advanced verbal and written communication skills.
• Superior customer service skills and phone etiquette.
• Ability to work collaboratively and cooperatively within the department and with other departments.

Responsibilities

• Provide traditional office support, including writing correspondence, answering phones, and ordering office supplies.
• Provide customer service and resolve issues by phone and in person with board members, committee members, and residents.
• Arrange meetings, including coordinating times and locations, and prepare correspondence to notify participants.
• Process and oversee Architectural Control Requests.
• Maintain accurate and current association records.
• Process checks received at the New Mexico AAM office.
• Perform other duties as directed by management staff.
• Run errands as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed