OFFICE ADMINISTRATOR

Coldwell Banker Real Estate Group•Fort Wayne, IN

10h•$17 - $20

About The Position

The Office Administrator performs daily activities necessary to operate a residential real estate office and serves as a professional, personable resource to Sales Agents and the public. The role includes a variety of receptionist and administrative duties. The home office is in Jefferson, IN, and regular travel to other regional offices is required. The administrator processes regional listings, sales, and closings; scans and deposits checks; and uses computer programs to handle transactions. Receptionist duties include greeting visitors, answering calls, scheduling appointments, and providing general information about real estate listings. The role also processes mail, troubleshoots issues for Sales Agents, assembles listing and buyer packets, maintains office logs, reports, and files, monitors and orders supplies, opens and closes the office according to local instructions, and supports the managing broker as needed.

Requirements

Excellent communication skills.
Personable and friendly demeanor.
Proficiency with technology, including Microsoft Office, Google products, and other back-office software.
Ability to work under pressure, balance multiple priorities and assignments, and meet deadlines.
Consistent follow-up and follow-through.
Strong typing skills.
Ability to handle and resolve recurring problems.
Highly organized.
Adaptable to different personalities and situations.
A combination of education and experience sufficient to perform the essential duties.
Ability to read and understand documents and communicate courteously and professionally with agents and other staff.
Ability to define problems, establish facts, draw valid conclusions, solve problems, and plan initiatives.
Mobility to work in a standard office setting using standard office equipment.
Stamina to maintain attention to detail despite interruptions.
Strength to lift and carry files weighing up to 3 pounds.
Vision to read printed materials and a computer screen.
Hearing and speech abilities to communicate in person and by telephone.

Nice To Haves

Basic accounting knowledge is helpful for processing closings, deposits, and monthly billing statements.

Responsibilities

Process listings, sales, and closings submitted by agents in the region.
Scan and deposit checks.
Use computer programs to process regional listings, sales, and closings.
Greet visitors, answer incoming calls, schedule appointments, and provide general information about real estate listings.
Process incoming and outgoing mail.
Assist Sales Agents with troubleshooting and resolving issues.
Assemble listing and buyer packets as needed.
Maintain accurate office logs and monthly reports.
Monitor office supplies and complete orders when necessary.
Maintain organized and accurate files for work processes.
Open and close the office daily according to local office instructions, including preparing the office and straightening work areas.
Support the managing broker as needed.
Travel regularly to other regional offices.