Office Administrator

Caliber Holdings•Ashland, VA

About The Position

Caliber Collision is hiring an Office Administrator for its Service Center in Ashland. The role performs a range of office and administrative duties, including supporting front-office teammates with the tools, training, and information they need to perform effectively; handling payroll and HR-related administration and recordkeeping for center associates; maintaining accounts receivable and accounts payable; and following company cash-handling procedures. The Office Administrator also helps ensure consistent application of Caliber standard operating procedures through ongoing training and monitoring, while providing customers with a world-class experience.

Requirements

  • At least 2 years of experience in a customer-facing environment.
  • Valid driver’s license and eligibility for coverage under the company insurance policy.
  • Effective verbal and written communication skills.
  • Ability to navigate multiple software systems, including Microsoft Office Suite.
  • Ability to manage competing priorities and adapt to a fast-paced environment.
  • Ability to provide personable, friendly customer service to internal and external customers.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • At least 1 year of experience with accounts payable, accounts receivable, and payroll.

Responsibilities

  • Support front-office teammates by providing tools, training, and information needed to perform their jobs effectively.
  • Provide accurate and timely payroll and HR-related administration and recordkeeping for center associates.
  • Maintain accounts receivable and accounts payable accounts.
  • Follow company cash-handling procedures and standards.
  • Promote consistent application of Caliber standard operating procedures through ongoing training and monitoring.
  • Provide a world-class customer experience to all customers.

Benefits

  • Medical, dental, and vision coverage immediately upon eligibility, starting day one.
  • Industry-comparable pay, paid weekly, with eligibility for overtime.
  • Paid vacation and holidays; accrual can begin on day one.
  • Career growth opportunities, with promotion from within.
  • Hands-on experience within a production shop.
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