Office Administrator

Caliber Holdings•Richmond, VA

About The Position

Caliber Collision is hiring an Office Administrator for its Service Center Richmond - Pocono. The role performs a range of administrative duties to support front-office teammates, including providing tools, training, and information that help them perform their jobs effectively. It also handles timely and accurate payroll and HR-related administration and recordkeeping for center associates, maintains accounts receivable and accounts payable, and follows company cash-handling procedures. The Office Administrator helps provide a world-class customer experience by training and monitoring the center’s consistent application of Caliber’s standard operating procedures. The position pays $16.00–$21.00 per hour. It offers hands-on experience within a production shop and opportunities for career growth, including promotion from within.

Requirements

  • At least 2 years of experience in a customer-facing environment.
  • Valid driver’s license and eligibility for coverage under the company insurance policy.
  • Effective verbal and written communication skills.
  • Ability to navigate multiple software systems, including Microsoft Office Suite.
  • Ability to manage competing priorities and adapt to a fast-paced environment.
  • Ability to provide personable, friendly customer service to internal and external customers.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • At least 1 year of experience with accounts payable, accounts receivable, and payroll (preferred).

Responsibilities

  • Provide front-office teammates with the tools, training, and information needed to perform their jobs effectively.
  • Complete accurate and timely payroll and HR-related administration and recordkeeping for center associates.
  • Maintain accounts receivable and accounts payable accounts.
  • Follow company cash-handling procedures and standards.
  • Help deliver a world-class customer experience by training and monitoring consistent application of Caliber standard operating procedures.

Benefits

  • Medical, dental, and vision coverage available from day one.
  • Paid weekly and eligible for overtime.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Career growth opportunities, including promotion from within.
  • Hands-on experience within a production shop.
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