Office Administrator (Fringe Studio)

Punch Studio•Irvine, CA

28d•Onsite

About The Position

We are looking for a pleasant Office Administrator/Front Desk Representative to undertake all receptionist and clerical duties at our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. This position will also provide support for our Sales team and Ecom warehouse order fulfillment on an as needed basis. We are committed to excellent customer service (both internal and external) and are looking for an office administrator with the same commitment to join our team.

Requirements

Associate’s degree or High school diploma or the equivalent.
Proven experience as front desk representative, agent or relevant warehouse position
Familiarity with office machines (e.g. printer, vending machine and scanner)
Excellent verbal and written communication complemented by exemplary customer service skills.
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Strong Microsoft Office Suite skills - Word, Excel and Outlook.
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills and customer service orientation
Professional, friendly, and courteous demeanor.
Respect and sensitivity for cultural differences
Strong attention-to-detail with proven time management, prioritization and organizational skills.
Must be able to work with minimal direction in a fast-paced environment with quick turnaround times or deadlines

Responsibilities

Manage lobby area by greeting, welcoming, directing and announcing all guests and visitors.
Receive USPS letters, packages and deliveries and distribute them accordingly.
Monitor curbside mailbox and prepare outgoing shipments by creating labels, packing small boxes and envelopes, and obtaining shipping quotes as needed.
Check, sort and forward emails.
Monitor office and cleaning supplies. Place orders when necessary.
Manage showroom supplies including snacks, drinks, and lunch orders as needed for meetings.
Keep records and files pertaining to our item and UPC numbering process, assigning numbers as needed.
Assist with a variety of detailed clerical tasks utilizing Excel and template processes to upload new programs into host system.
Perform other clerical and administrative tasks as needed to support Sales and Product Development teams along with general office requirements.
Manage corporate AMEX receipts.
Communicate with Accounts Receivable and Payable as needed.
Process shipping documents, create shipping labels, and pack outbound sample and/or Ecom shipments as needed, especially during peak season.
Keep front desk tidy and presentable with all necessary material (pens, application forms, paper, etc.).
Ability to be confident, resourceful, and proactive in managing all issues that may arise including scheduling of any necessary building related service calls.