Office Administrator

Caliber Holdings•Kalamazoo, MI

About The Position

Caliber Collision is hiring an Office Administrator for its Service Center in Kalamazoo. The role performs a range of office duties, including equipping and supporting front-office teammates with the tools, training, and information they need. It also provides accurate, timely payroll and HR administration and recordkeeping for center associates; maintains accounts receivable and accounts payable; and follows company cash-handling procedures. The Office Administrator helps deliver a world-class customer experience by training and monitoring staff to ensure consistent application of Caliber Standard Operating Procedures.

Requirements

At least 2 years of experience in a customer-facing environment.
Valid driver's license and eligibility for coverage under the company's insurance policy.
Effective verbal and written communication skills.
Ability to navigate multiple software systems, including Microsoft Office Suite.
Ability to manage competing priorities and adapt to a fast-paced environment.
Ability to provide personable, friendly customer service to internal and external customers.
Must be eligible to work in the U.S. without restrictions.

Nice To Haves

At least 1 year of experience with accounts payable, accounts receivable, and payroll (preferred).

Responsibilities

Assist front-office teammates by providing the tools, training, and information needed to perform their jobs effectively.
Provide accurate and timely payroll and HR-related administration and recordkeeping for center associates.
Maintain accounts receivable and accounts payable accounts.
Follow company cash-handling procedures and standards.
Support a consistent, world-class customer experience by training and monitoring staff on Caliber Standard Operating Procedures.