Office Admin

Grove Bay Hospitality Group•Warwick, RI

2d•$60,000 - $62,000•Onsite

About The Position

Grove Bay Concessions is seeking a highly organized, detail-oriented Admin to lead administrative operations for its concessions at TF Green Airport. The role is the central point of coordination for the venues, keeping records, reporting, scheduling, and communication running smoothly so operations teams can focus on serving guests. It is suited to someone who enjoys owning processes, managing multiple priorities, and working in a fast-paced airport environment.

Requirements

At least 3 years of administrative experience, including at least 1 year in a supervisory or office management role.
Advanced proficiency in MS Office, especially Excel.
Excellent organizational skills and ability to manage multiple venues and deadlines simultaneously.
Strong written and verbal communication skills, including confidence dealing with leadership, partners, and regulatory contacts.
Sound judgment, discretion with confidential information, and a high level of accuracy.
Ability to work independently, take ownership, and collaborate across teams.
High school diploma or equivalent required.
Must be able to pass an airport security background check and obtain airport badging.
Must show proof of eligibility to work in the U.S.

Nice To Haves

Hospitality, food and beverage, retail, or airport experience is strongly preferred.
Experience with payroll, scheduling, or POS systems is a plus.
An associate's or bachelor's degree in business administration or a related field is preferred.

Responsibilities

Oversee daily administrative operations for all concessions venues, including scheduling, filing, correspondence, and office workflows.
Serve as the main point of contact among venue management, corporate departments, airport authority staff, outside partners, and vendors.
Maintain accurate, audit-ready venue records and documentation, including licenses, permits, contracts, and compliance documents.
Coordinate employee onboarding paperwork, airport badging, and credentialing; maintain personnel files and partner with HR as needed.
Support payroll, timekeeping, invoicing, and purchasing by reviewing submissions for accuracy and resolving discrepancies.
Handle escalated guest, vendor, and partner inquiries professionally and promptly.
Develop and improve administrative policies, procedures, and systems to increase efficiency across venues.
Lead or support special projects, venue openings, audits, and events.