Office 365 IT Support Specialist - temp

abra•Wheaton, IL
•Onsite

About The Position

abra professional services is seeking an Office 365 IT Support Specialist to provide technical support to end users, troubleshoot IT-related issues, and assist with Microsoft Office 365 applications, computer equipment, and monitoring and control software. The role requires hands-on experience with Office 365, IT equipment, technical support environments, and strong customer service skills. This is a full-time, on-site temporary position based in Lod, Israel, for approximately three months. Working hours are Sunday through Thursday, 08:00–16:00.

Requirements

  • Mandatory experience working with Microsoft Office 365.
  • Mandatory experience working with computer equipment and monitoring and control software.
  • At least one year of experience working in an IT Help Desk or Support Center.
  • Strong learning abilities.
  • High service orientation.
  • Ability to work independently and as part of a team.
  • Willingness to participate in written tests and interviews as part of the recruitment process.
  • Availability for a full-time temporary position.

Nice To Haves

  • Experience providing technical support in a banking environment is a significant advantage.

Responsibilities

  • Provide technical support to end users working with Microsoft Office 365 applications.
  • Troubleshoot issues related to computer equipment and software.
  • Support users with monitoring and control software.
  • Assist users with technical issues while providing professional, service-oriented support.
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