OEM Site Manager

XPEL•Detroit, MI

About The Position

The OEM Site Manager is responsible for managing and growing the facility’s OEM program. The role oversees facility performance, customer communications, staffing, operational safety, equipment and resources, inventory, and coordination with internal and external teams. The manager also develops and holds subordinate employees accountable and maintains relationships with local customer operations and logistics teams.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old and have at least 2 years of driving experience.
  • Minimum 6 years of management experience in a similar environment.
  • Demonstrated ability to manage teams.
  • Demonstrated project management skills.
  • Must have a current and valid driver’s license with a clean driving record.
  • Must meet insurability requirements under the company’s motor vehicle insurance policy.
  • Must have reliable transportation and the ability to be on time.
  • Excellent communication, interpersonal, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Outgoing personality.
  • Professional appearance and attitude.

Nice To Haves

  • Engineering experience.
  • Exposure to ISO Quality Management Systems.
  • Customer-facing experience.
  • Six Sigma White Belt or Yellow Belt.

Responsibilities

  • Monitor and manage facility KPIs.
  • Coordinate and provide daily logistics updates to the customer.
  • Work with People and Culture to strategically recruit for expansion of the current application facility.
  • Identify opportunities for improvement.
  • Mentor subordinate employees and support their job welfare, including managing, hiring, developing, and holding employees accountable.
  • Supervise and ensure a safe and effective work environment, including oversight of operational equipment, acquisition and storage of resources and installation products, and maintenance of an active, accurate inventory.
  • Coordinate with relevant internal and external teams, including Finance, Technical, Operations, and Accounting, to resolve issues.
  • Actively manage relationships with local customer Operations and Logistics teams to facilitate mutually beneficial outcomes.
  • Perform additional duties as specified by management.
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