OEC Case Manager - Hope Cooperative

TLCS, Inc. • Sacramento, CA, US, CA

13d • $0 - $25 • Onsite

About The Position

The OEC Case Manager assists adults experiencing homelessness by providing brief respite, information, advocacy, and referrals for continued support after they leave the Outreach and Engagement Center (OEC). The OEC serves people referred by the City of Sacramento Department of Community Response, Sacramento County Park Rangers, or the City of Sacramento Impact Team who are camping near the Center. It provides a safe environment for respite, services, linkages, and assistance accessing resources. The Center is open 24 hours a day, seven days a week, by referral invitation only. Services are delivered from a trauma-informed perspective, using Motivational Interviewing and other evidence-based practices as appropriate.

This is a full-time, non-exempt position scheduled for 40 hours per week, Monday through Friday, 7:00 a.m. to 3:30 p.m. The listed pay rate is $25.19 per hour. The role requires regular and predictable attendance and may include approved overtime or after-hours duty as needed.

Requirements

• Ability to work with people experiencing homelessness who may have co-occurring disorders.
• Ability to pass FBI and/or Department of Justice background screenings.
• Ability to work overtime when requested and approved, including after-hours duty as needed.

Nice To Haves

• Experience working with people experiencing homelessness; experience is highly desirable.
• Lived experience with homelessness, mental health challenges, or substance use disorder is highly desirable.
• Knowledge of Sacramento community organizations and resources is highly desirable.
• Mental health crisis intervention experience is highly desirable.
• Experience working with people with substance abuse problems, preferably individuals with co-occurring mental health and substance abuse diagnoses, is highly desirable.
• Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable.
• Being a consumer of mental health services or a family member of a mental health consumer is desirable.

Responsibilities

• Support individuals through active listening, empathy, and messages of hope and recovery.
• Observe, assess, intervene, and make referrals within the scope of practice regarding clients’ mental health symptoms, physical health symptoms, substance use issues, and homelessness.
• Develop service and goal plans with clients; meet with them as needed to encourage, support, and advocate for progress and assist with skill development.
• Provide positive public relations, community referrals, information, and support by linking clients to needed resources; advocate with and on behalf of clients and their identified significant support persons.
• Complete required program forms, reports, and paperwork accurately and on time, including progress notes, special incident reports, discharge summaries, HMIS, ViSpdat, and other required reports.
• Help ensure the Center and surrounding environment are clean and fit for occupancy, including assisting with cleaning as needed.
• Attend to pets and pet kennels as needed.
• Serve as a designated Mandated Reporter for observed or suspected abuse or neglect of children, disabled individuals, dependent adults, and older adults; fulfill the related Duty to Warn responsibility by notifying authorities and intended victims of physical harm.
• Protect the confidentiality of Protected Health Information by following agency policies and procedures in the HIPAA Manual.
• Maintain regular and predictable attendance.

Benefits

• 21 PTO days per year, increasing to 26 PTO days after the fifth year.
• 6 days of paid sick time.
• 11 paid holidays.
• 1 personal day.
• Leadership development.
• Reimbursements.
• Eligibility for government loan forgiveness programs.
• Employer-paid health insurance for employees and children, with Kaiser, Sutter, or Western Health Advantage options.
• HSA contributions.
• Flexible Spending Account.
• 401(k) match.
• PTO cash out.
• Voluntary dental, vision, life, accident, and disability insurance, among other benefits.
• Employee Assistance Program.
• Regular wage step-scale increases.
• Flexible start and end times for some positions.
• iPhone with unlimited data for personal and professional use and a laptop for some positions.
• Clinical supervision toward licensure for certain positions, upon approval.
• CEU days for certain positions.
• Up to $500 CEU allowance for certain positions.
• Annual BBQ and staff appreciation awards.
• Annual gift card program.
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed