Lead Care Manager - Hope Cooperative (TLCS, Inc.)

TLCS, Inc. • Sacramento, CA, US, CA

6d • $24 - $26

About The Position

The Lead Care Manager is part of a multidisciplinary team providing enhanced case management and social services to adults who may have complex health conditions, experience homelessness, or have substance use issues. The team provides care coordination that may include assessment and service-plan development; connecting clients with housing assistance, benefits, behavioral health and substance use treatment, mental health services, and primary care; and helping with other needs that support successful community living. Services are provided in the community and clients’ homes.

Requirements

• Meet the qualifications of a Mental Health Assistant III through one of the following: four years of full-time-equivalent direct-care experience providing mental health services; or two years of such experience plus two years of education (60 semester or 90 quarter units), including at least 12 semester or 18 quarter units in a mental-health-related subject; or two years of such experience plus a County Core Skills Training completion certificate.
• High school diploma or GED.
• Ability to work with individuals who have a mental health diagnosis.
• Ability to pass FBI and/or Department of Justice background screenings.
• Availability for one week of after-hours duty on a rotational basis.

Nice To Haves

• Mental health services experience.
• County Core Skills Training completion certificate; MHRS is highly desired.
• Experience with people who have substance use problems, preferably people with co-occurring mental health and substance use conditions.
• Lived experience as a mental health consumer or as a family member or loved one of a mental health consumer.
• Mental health crisis intervention experience.
• Medi-Cal billing experience, rehabilitation experience, and assessment-writing skills.

Responsibilities

• Support individuals through active listening, empathy, and a message of hope and recovery.
• Observe, assess, intervene, and make referrals within the scope of practice concerning clients’ mental health symptoms, physical health symptoms, and substance use issues.
• Develop service and goal plans with clients; meet with them as needed to encourage and support progress, advocate for them, and assist with skill development.
• Work with a multidisciplinary team to provide integrated psychosocial rehabilitation services in clients’ homes and communities, and attend meetings to ensure continuity of care.
• Provide positive public relations, community referrals, information, and support by linking clients to needed resources and advocating with and on behalf of clients and their identified significant support persons.
• Complete required program forms, reports, and paperwork accurately and on time, including progress notes, special incident reports, discharge summaries, health care billing, Avatar forms, and HMIS.
• Facilitate social, cultural, educational, supportive, and recreational group activities.
• Shop for food and household supplies to meet program or client needs.
• Ensure offices, houses, rooms, units, and yards are clean and fit for occupancy where applicable, and provide or assist with cleaning as needed.
• Act as a mandated reporter for observed or suspected abuse or neglect of children, disabled individuals, dependent adults, and older adults; fulfill the duty to warn by notifying authorities and intended victims of physical harm.
• Transport clients as needed.
• Protect and maintain the confidentiality of Protected Health Information by following agency HIPAA policies and procedures.

Benefits

• 21 PTO days per year, increasing to 26 days after five years.
• Six days of paid sick time.
• Ten paid holidays and one personal day.
• Leadership development.
• Reimbursements.
• Loan forgiveness.
• Employer-paid health insurance for employees and children.
• Flexible Spending Account.
• 401(k) match.
• Employee Assistance Program.
• Regular hourly wage step-scale increases.
• Flexible start and end times for some positions.
• iPhone with unlimited data for personal and professional use and a laptop for some positions.
• Clinical supervision toward licensure for certain positions and upon approval.
• CEU days and free CEUs for certain positions.
• Annual BBQ and staff appreciation awards.
• Annual gift card program.
• Referral bonuses.
• PTO cash out.
• Voluntary dental, vision, life, accident, and disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED