Night Lead, Hope Lodge

American Cancer Society•Rochester, MN

About The Position

The Night Lead oversees overnight operations at Hope Lodge, ensuring guest safety, security, and comfort. The role involves responding to emergencies, conducting security checks, completing nightly reporting, and preparing the lodge for the next day. The schedule is listed as 10:30am–8:00am, and the pay rate is $24.75 per hour. Travel is minimal.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in hotel, hospitality, healthcare, or a related field.
  • Knowledge of overnight operations, guest services, and night auditing procedures.
  • Knowledge of security and emergency response procedures.
  • Ability to work independently during overnight hours.
  • Strong communication and problem-solving skills.
  • Ability to manage multiple tasks and maintain accurate records.
  • Proficiency in reservation systems and Microsoft Office Suite.

Nice To Haves

  • Additional education or training in hospitality management, security, or a related field.

Responsibilities

  • Monitor and address guest needs during overnight hours.
  • Conduct security patrols and enforce safety protocols.
  • Respond to emergencies and coordinate with staff or emergency responders.
  • Complete nightly reports, reconcile check-in data, and manage room inventory.
  • Inspect guest rooms and public areas for cleanliness and readiness.
  • Launder linens and reset common areas for the next day.

Benefits

  • Generous paid time off policy
  • Medical benefits
  • Dental benefits
  • Retirement benefits
  • Wellness programs
  • Professional development programs
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