OD Tech Optometric Coordinator
Visionworks•Fishers, IN
•$13 - $14
About The Position
The OD Coordinator is the face of the exam practice and helps ensure a positive patient journey. The coordinator assists with training and scheduling OD Techs and is trained and knowledgeable in eye health, preliminary testing, optics, products and services, and managed vision care. The role guides patients through the initial steps of their Visionworks experience and helps ensure their eye exam needs are met.
Requirements
- High school diploma, GED, or equivalent related job experience.
- Licensed OD Techs must have or maintain a State Opticians License.
Nice To Haves
- Related customer or patient experience is preferred.
Responsibilities
- Maintain complete and accurate patient records before conducting preliminary testing.
- Introduce patients to the optometrist and provide the optometrist with important patient information.
- Transition patients from the doctor to the sales floor and provide associates with information to help them recommend products and services that meet patients’ eye care needs.
- Support daily exam-lane operations and patient experience goals, including restocking inventory, cleaning equipment, and answering phones.
- Count the optometrist’s daily revenue and prepare it for deposit.
- Prepare technician work schedules to meet patient and doctor demand.
- Assist with training OD Techs.
Benefits
- Vision coverage
- Paid parental leave
- Bereavement leave
- 401(k) savings plan
- Paid time off
- Milestone anniversary awards
- Medical and dental benefits for full-time employees
- Exclusive employee discounts
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
