OD Tech Optometric Coordinator

Visionworks•Fishers, IN

About The Position

A Visionworks OD Coordinator is the face of the exam practice and helps ensure a positive patient journey. The coordinator assists with training and scheduling OD Techs and is trained and knowledgeable about eye health and preliminary testing, optics, products and services, and managed vision care. The role guides patients through the first steps of their Visionworks experience and helps ensure their eye exam needs are met. The coordinator maintains accurate patient records, supports preliminary testing and communication between patients and the optometrist, and helps transition patients to the sales floor with relevant information for associates. The role also supports exam-lane operations, including inventory restocking, equipment cleaning, phone answering, revenue counting, and deposit preparation. This is a full-time position with a stated pay rate of $12.50–$14 per hour.

Requirements

High school diploma, GED, or equivalent related job experience.
Related customer or patient experience is preferred but not necessary.
Licensed OD Techs must have or maintain a State Opticians License.

Nice To Haves

Related customer or patient experience.

Responsibilities

Maintain complete and accurate patient records before conducting preliminary testing.
Introduce patients to the optometrist and provide the optometrist with important patient information.
Transition patients from the doctor to the sales floor and provide associates with information to educate patients and recommend products and services that meet their eye care needs.
Support day-to-day exam-lane operations and patient experience goals, including restocking inventory, cleaning equipment, and answering phones.
Count the optometrist’s daily revenue and prepare it for deposit.
Prepare technician work schedules to meet patient and doctor demand.
Assist with training and scheduling OD Techs.