OD Coordinator
Visionworks•Peoria, AZ
•$16 - $22
About The Position
The OD Coordinator is the face of the Exam Practice and helps ensure a positive patient journey. The role assists with training and scheduling OD Techs and requires knowledge of eye health, preliminary testing, optics, products and services, and managed vision care. The coordinator guides patients through the initial stages of their Visionworks experience and supports their eye exam needs.
Requirements
- High school diploma, GED, or equivalent related job experience.
- Licensed OD Techs must have or maintain a state optician’s license.
Nice To Haves
- Related customer or patient experience is preferred, but not required.
Responsibilities
- Maintain complete and accurate patient records before conducting preliminary testing.
- Introduce patients to the OD and provide the OD with important patient information.
- Transition patients from the doctor to the sales floor and share relevant information with associates so they can recommend products and services that meet patients’ eye care needs.
- Support day-to-day exam-lane operations and patient experience goals, including restocking inventory, cleaning equipment, and answering phones.
- Count the optometrist’s daily revenue and prepare it for deposit.
- Prepare technician work schedules to meet patient and doctor demand.
- Assist with training OD Techs.
Benefits
- Vision coverage
- Paid parental leave
- Bereavement leave
- 401(k) savings plan
- Paid time off
- Milestone anniversary awards
- Medical insurance for full-time employees
- Dental insurance for full-time employees
- Exclusive employee discounts
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
