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LEMAN•Miami, FL
•Onsite

About The Position

This position handles all aspects of clients’ ocean import and export shipments, including route planning, pricing, customer service, compliance, and financial accounting and shipment closing. As a representative of LEMAN to clients, the position is also responsible for maintaining and growing business within the current customer portfolio and working with key stakeholders to increase business. The role is based in Doral, Florida; Peachtree City, Georgia; or Elizabeth, New Jersey. LEMAN is a global logistics and transport company with deep roots and a people-centric approach. It aims to empower colleagues and provide a workplace where people feel valued, heard, and inspired. The company delivers customized logistics and transport solutions for companies and people around the world, combining global supply chain capabilities with a personal experience for customers and colleagues.

Requirements

  • 2–3 years of freight forwarding experience.
  • Exceptional interpersonal, analytical, problem-solving, and communication skills.
  • Ability to work independently, multitask, prioritize, and manage time effectively.
  • Adaptability and responsiveness to changes in situations or information.
  • Flexibility, attention to detail, and self-motivation.

Nice To Haves

  • Associate degree in Business, Logistics, or a similar field.

Responsibilities

  • Handle ocean import shipments from start to finish, ensuring efficient customs clearance and delivery.
  • Coordinate with clients, shipping lines, and other stakeholders to process shipments accurately and on time.
  • Prepare U.S. import documentation, including customs entries, invoices, and bills of lading.
  • File ISF for customers and coordinate related activities.
  • Maintain and grow business within the assigned customer portfolio.
  • Work with ocean carriers and other vendors providing services to LEMAN and its customers.
  • Issue quotations and bookings in response to customer requests.
  • Invoice customers and agents accurately and on time.
  • Ensure LEMAN receives correct and timely billings from vendors and agents.
  • Escalate customer complaints to branch management and the commercial owner.
  • Close files once all information is complete; run profit and loss statements and file working files.
  • Perform other duties as assigned.
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