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U.S. Xpress Enterprises, Inc.
•$45,000 - $50,000•Onsite

About The Position

Facilitate the successful movement of customer loads by contracting with and managing an outsourced network of transportation providers. Track freight to ensure customer requirements are met, and make customer and carrier service a top priority. The position is based at U.S. Xpress headquarters, is not open to remote work, and operates in a normal professional office environment. The stated schedule is 0700–1700.

Requirements

  • High school diploma or equivalent required.
  • Experience thriving in a fast-paced, deadline-driven work environment.
  • Ability to negotiate, persuade, and manage conflict.
  • Ability to assess organizational dynamics and manage change.
  • Ability to work quickly and efficiently.
  • Ability to test solutions, learn, and iterate quickly.
  • Forward-thinking and solution-driven approach.
  • Effective communication through various channels.

Nice To Haves

  • Bachelor’s degree in a related field or equivalent experience; equivalent years of experience are defined as one year of professional experience for each year of college requested.
  • Experience in sales, transportation, finance, or hospitality.
  • Intermediate proficiency with Excel and/or Power BI.

Responsibilities

  • Manage carrier relationships, negotiate rates, and secure load coverage while maximizing profitability.
  • Establish, grow, and manage a carrier network through lead generation, cold calling, and referrals.
  • Develop and maintain working relationships with carriers, transportation providers, drivers, and internal and external stakeholders through proactive communication.
  • Encourage carriers to use U.S. Xpress digital and automated systems.
  • Help balance trailer networks by leveraging carrier relationships and maintaining accurate system data.
  • Monitor carrier performance to maintain a high level of service.
  • Use carrier relationships and networks to grow the book of business and meet customer demand.
  • Work with internal teams to resolve issues for carrier partners and customers.
  • Manage carrier communications and documentation in company systems.
  • Gather and communicate marketplace information about capacity supply and demand and lane rates.
  • Source and vet new business opportunities using internal and external data, and provide market feedback to the strategic procurement team.
  • Review carrier credentials for compliance with U.S. Xpress Logistics and customer requirements.
  • Monitor, track, and trace all loads.
  • Provide carriers with a high level of service.
  • Collaborate across the organization to apply the workforce’s collective intelligence.
  • Attend and participate in meetings and training on developments, goals, and objectives.

Benefits

  • Medical, dental, and vision coverage
  • Basic and supplemental life insurance
  • Accidental death and dismemberment coverage
  • Health savings accounts
  • Flexible savings accounts
  • Company-paid holidays
  • Paid time off
  • 401(k) with employer matching contribution
  • Employee stock purchase plan
  • Paid parental leave
  • Short-term incentive program
  • Employee assistance program
  • Pet insurance
  • Employee stock options
  • Profit-sharing
  • Professional development
  • Competitive pay
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