Occupational Health Administrative Coordinator

St. Jude Children's Research Hospital•Memphis, TN
•$26 - $46

About The Position

The Occupational Health Administrative Coordinator serves as a key resource for employees, leaders, Human Resources, Occupational Health, and external partners. The role coordinates workplace accommodation and leave-related processes from intake through resolution, providing a professional and confidential employee experience while supporting organizational and legal requirements. As a primary liaison for accommodation and leave management, the coordinator facilitates communication among employees, leadership, HR, Workplace Accommodation, Occupational Health, and third-party administrators. The role coordinates documentation, monitors case progress, maintains accurate records, tracks program metrics, and supports timely resolution of employee health and workplace accommodation needs. The position also supports Occupational Health operations through process oversight, compliance monitoring, and continuous improvement. This includes managing operational workflows, conducting audits, supporting regulatory and accreditation requirements, developing and maintaining standard operating procedures, and analyzing performance data to identify opportunities for improved efficiency and effectiveness.

Requirements

  • High School Diploma or GED required.
  • Minimum of 2 years of experience in Human Resources or a related administrative function required.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and ability to maintain confidentiality.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, and comfort learning new technology.

Nice To Haves

  • Bachelor's degree preferred; candidates with a bachelor's degree and some HR support experience will be considered.
  • Knowledge of ADA, leave administration, and employment-related compliance requirements preferred.
  • Experience in Employee Health or Occupational Health preferred.

Responsibilities

  • Coordinate workplace accommodation and employee health processes from intake through resolution.
  • Serve as a primary point of contact for employees, leaders, HR, and third-party partners.
  • Manage case documentation, maintain records, and ensure data accuracy and confidentiality.
  • Facilitate communication and follow-up related to accommodations, return-to-work activities, and employee health matters.
  • Support compliance with ADA, FMLA, OSHA, and other applicable regulations.
  • Conduct audits, monitor compliance activities, and maintain departmental documentation.
  • Develop and update standard operating procedures and process documentation.
  • Track and analyze program metrics and identify opportunities for continuous improvement.
  • Prepare reports, presentations, and other administrative materials as needed.
  • Deliver exceptional customer service while handling sensitive information with discretion.
  • Manage operational workflows and support regulatory and accreditation requirements.
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