Occupancy Specialist - Harvey West Studios

The John Stewart Company•Santa Cruz, CA

3d•$25 - $28

About The Position

The Occupancy Specialist works as part of a team under the direction of the Property Manager to lease units and provide customer assistance to John Stewart Company clients. The role calls for sound judgment and discretion in interactions with residents, vendors, co-workers, applicants, and other stakeholders. The specialist reviews applications and leases, maintains accurate resident files, supports recertifications, and helps ensure compliance with leases and applicable requirements.

Requirements

Familiarity with the general management of subsidized housing programs.
Ability to relate well to people and exercise good judgment when dealing with owners, employees, residents, visitors, and vendors.
Excellent organizational skills and attention to detail.
Strong verbal and written communication skills.
At least two years of experience in housing, social services, or a related field.
Tax Credit Specialist and Certified Occupancy Specialist designations, or HUD and/or equivalent credentials, are required.

Responsibilities

Review completed rental applications and leases for accuracy, completeness, and compliance with JSCo’s Resident Selection Policy.
Use sound judgment, consistency, and self-control when interacting with applicants and handling business matters.
Process and complete move-in paperwork and maintain accurate resident files in accordance with regulatory guidelines.
Maintain positive relationships with residents and adhere to Fair Housing and Equal Housing Opportunity requirements.
Assist residents with completing and signing paperwork for interim and annual recertifications according to regulatory guidelines.
Ensure residents comply with their leases, rules, and regulations.

Benefits

Medical, dental, and vision care for employees working 30 or more hours per week; preventive medical care is paid at 100%.
Up to ten days of vacation leave per year in the first year for employees working 30 or more hours per week.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for health care and dependent care for employees working 30 or more hours per week.
Company-paid Life, AD&D, and long-term disability coverage for employees working 30 or more hours per week.
Free, confidential counseling through the Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual wellness reimbursement.
Matching 401(k) retirement savings plan of up to 2% of compensation for employees working 20 or more hours per week.