Occupancy Specialist

Woda Cooper • Statesville, NC

2d

About The Position

Woda Cooper Companies, Inc. is an employee-owned development, construction, and property management organization focused on creating affordable housing. The Occupancy Specialist supports occupancy and compliance operations at Landon Greene in Statesville, North Carolina, and at other communities throughout the assigned region. This travel role works directly with on-site teams to review resident files, provide training, support new lease-ups, prepare for audits, and help maintain compliance with applicable housing program requirements. Travel to other communities in the region is required based on business needs.

Requirements

• Associate degree and 3 years of related experience, an advanced degree without experience, or equivalent work experience.
• Experience as a Property Manager with the acumen to achieve assigned objectives.
• Ability to recruit and supervise successful management teams in a growing portfolio.
• Proven track record of successful lease-ups of new communities.
• Proven ability to maintain high occupancy and collection rates while working within budgetary restrictions.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal and relationship-building skills.
• Ability to communicate openly and honestly with the team and management.
• Ability to work independently while contributing as a team player.
• Excellent written and verbal communication skills.
• Advanced computer skills and high efficiency with Microsoft Suite.
• Experience with Yardi Voyager and Yardi Rent Café.
• Real-world sales or business development experience working on complex business problems.
• Experience with community rehabilitation and lease-up.
• Willingness to travel within the assigned region.
• Valid driver's license and insurance.

Nice To Haves

• LIHTC, HUD, and RD certifications.

Responsibilities

• Provide proactive, customer-centered service to prospects, residents, family members, community associates, owners, and investors.
• Train community-level associates and conduct new-hire and follow-up training at sites within the region.
• Process and evaluate resident compliance files as assigned.
• Support community teams in ensuring resident files comply with SHFA and other governmental, lender, and investment commitments.
• Work with the Marketing Department to drive occupancy.
• Resolve resident complaints in a timely manner.
• Maintain knowledge of company policies and demonstrate consistent attendance and punctuality.
• Travel within the assigned region as required.
• Attend HUD, RD, and LIHTC audits as requested.
• Support new lease-up properties and community rehabilitation and lease-up efforts.
• Build relationships with and provide support to field teams.
• Execute the company's core values.

Benefits

• Competitive wages and annual bonus opportunities.
• Medical, dental, and vision insurance.
• Short-term disability and life insurance.
• 401(k) with company match.
• Employee ownership through an Employee Stock Ownership Plan (ESOP).
• Cell phone discount.
• Monthly auto allowance.
• 12 days of paid time off.
• 8 paid holidays and 2 floating holidays.
• Fitness reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree