Occupancy Specialist

CAPREIT•College Park, MD

1d•$28 - $30

About The Position

CAPREIT is hiring an Occupancy Specialist to support affordable housing compliance and resident services at Flats at College Park in College Park, Maryland. The role balances regulatory requirements, resident needs, and deadlines while maintaining accurate, compliant records. The specialist supports current and prospective residents and provides professional, customer-focused service in a fast-paced property management environment. The position is scheduled Monday through Friday and pays $28–$30 per hour. CAPREIT describes its culture as collaborative, respectful, and supportive, and highlights opportunities for professional development and advancement.

Requirements

3 to 5 years of multifamily housing or property management experience.
LIHTC affordable housing experience or knowledge is required.
Experience with income certifications and recertifications.
Knowledge of affordable housing compliance requirements.
Experience maintaining resident files, waitlists, and required compliance documentation.
Valid driver’s license and reliable transportation.
Experience with property management software such as RealPage, OneSite, or Yardi, or the ability to quickly learn new systems.
Proficiency with Microsoft Office and other business technologies.
Excellent communication, organizational, and problem-solving skills.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Organized and highly detail-oriented, customer-focused, service-driven, and comfortable working in a fast-paced property management environment.
Strong communication and teamwork skills, with a commitment to compliance and resident service.

Responsibilities

Screen prospective residents to determine eligibility under applicable affordable housing requirements.
Complete income certifications and recertifications accurately and within required deadlines.
Process move-ins, move-outs, interim recertifications, and annual recertifications.
Maintain accurate resident files and waitlist records.
Prepare required monthly, quarterly, and annual reports.
Ensure documentation complies with applicable governing agency requirements.
Conduct regular independent file audits for accuracy and compliance.
Track discrepancies and complete necessary corrections.
Maintain organized and accurate compliance documentation.
Provide professional, customer-focused service to residents and applicants.