Occupancy Specialist

Harborlight Community Partners • Beverly, MA

2d

About The Position

Harborlight Homes is a nonprofit community development and property management organization that provides service-enriched affordable housing throughout the North Shore of Massachusetts. The Occupancy Specialist supports day-to-day occupancy and compliance needs across the affordable housing portfolio. The portfolio includes more than 26 properties, and the specialist typically supports approximately 3–4 properties at a time, focusing on certifications, recertifications, and related occupancy work. The position is generally based at one primary property for several months at a time, moving to another property or group of properties as needs change and work is brought up to date.

This traditional Monday-through-Friday role offers exposure to affordable housing operations, compliance, leasing, and resident relations. The organization notes that the role may evolve to include expanded responsibilities and could provide an opportunity to grow into a Property Manager position.

Requirements

• Bachelor’s degree in business, real estate, or a related field preferred, or equivalent experience.
• At least 2 years of experience in property management, affordable housing, or real estate administration.
• Certified Occupancy Specialist (COS) credential required within six months of employment start.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite and property management software (RealPage).
• Knowledge of local and state landlord-tenant laws and affordable housing regulations.

Nice To Haves

• Experience with HUD/LIHTC programs is strongly preferred.
• Bachelor’s degree in business, real estate, or a related field is preferred.

Responsibilities

• Process applications, certifications, and recertifications for new and existing residents in accordance with HUD, LIHTC, and other affordable housing program requirements.
• Maintain accurate resident files and waiting lists and ensure compliance with regulatory agreements.
• Coordinate move-in and move-out procedures, including unit inspections and documentation.
• Ensure occupancy activities comply with federal, state, and local regulations.
• Prepare and submit required reports and documentation for program compliance.
• Support audits and respond to compliance reviews as needed.
• Build positive relationships with residents and address their questions and concerns promptly and professionally.
• Support equitable and inclusive housing opportunities.
• Assist with property management software and maintain accurate records.
• Collaborate with property management and maintenance teams to support smooth operations across properties.

What This Job Offers

• Job Type: Full-time