Occupancy & Compliance Manager
About The Position
The Occupancy & Compliance Manager oversees leasing performance and Low-Income Housing Tax Credit (LIHTC) compliance execution at Livingston Place, a senior living facility in Washington, DC. The role leads occupancy and regulatory coordination, ensuring leasing goals are met while maintaining compliance with affordable housing requirements. The position is accountable for regulatory accuracy, execution of leasing strategies, and overall property occupancy performance. The manager oversees leasing and compliance processes, including waitlists, unit turnover, income certifications and recertifications, applicant-file reviews, rent and income limits, utility allowances, audit readiness, and compliance reporting. The role also provides guidance to residents and applicants and resolves escalated leasing or compliance concerns. The stated Washington, D.C. salary range is $53,100.00–$72,490.00, determined in part by geographic location, skills, education, experience, and internal equity. Gilbane offers health and welfare benefits, a profit-sharing/401(k) plan, and employee education and training through Gilbane University. Qualified applicants offered a position must pass a pre-employment substance abuse test.
Requirements
- Bachelor’s degree, or an equivalent combination of education and experience.
- 3–5+ years of leasing or property management experience.
- Strong working knowledge of LIHTC (Section 42) requirements.
- Experience reviewing income certifications and eligibility documentation.
- Supervisory or team-lead experience.
- Proficiency in Microsoft Office and property management software.
- Strong leadership and supervisory skills.
- High attention to regulatory detail.
- Ability to balance leasing performance with compliance integrity.
- Strong organizational and time-management skills.
- Effective communication and conflict-resolution skills.
- Ability to manage multiple priorities in a dynamic environment.
- Qualified applicants offered a position must pass a pre-employment substance abuse test.
Nice To Haves
- Experience in affordable housing environments.
- Professional certification such as HCCP, COS, or equivalent.
- Experience managing LIHTC properties in Washington, DC.
- Familiarity with OneSite RealPage or similar systems.
Responsibilities
- Develop and execute strategies to maintain strong occupancy levels.
- Oversee waitlist management in accordance with LIHTC and Fair Housing requirements.
- Monitor unit turnover timelines and coordinate vacancy readiness.
- Oversee income certifications and recertifications to ensure compliance with IRS Section 42 and applicable regulations.
- Review and approve applicant files before final certification.
- Ensure rent limits, income limits, and utility allowances are properly applied.
- Maintain audit readiness and support internal and external compliance reviews.
- Prepare administrative files and documentation.
- Provide coaching, quality control review, and performance feedback.
- Ensure accurate data entry and compliance tracking in property management systems such as OneSite RealPage.
- Generate and review compliance and occupancy reports.
- Provide residents and applicants with professional guidance regarding eligibility and lease requirements.
- Resolve escalated concerns related to leasing or compliance matters.
Benefits
- Competitive health and welfare benefits.
- Generous profit-sharing/401(k) plan.
- Employee education and training through Gilbane University.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
