Manager, Occupancy Planning

JLL•San Jose, CA
•$148,500 - $205,200•Hybrid

About The Position

JLL is seeking an AMER West Regional Occupancy Planning Manager to deliver occupancy planning services for a technology client across the West sub-region. The role partners with the Americas Occupancy Planning Lead and client stakeholders to address evolving needs through strategic planning and practical execution. The manager serves as a trusted advisor to client Real Estate leadership, develops space planning solutions aligned with organizational goals, and works with cross-functional teams to evaluate real estate scenarios and support budget approvals. The position combines hands-on occupancy planning work with leadership and coaching of the regional team. It oversees occupancy tracking, allocation, utilization monitoring, moves, migration plans, facility audits, and annual charge-back and Intercompany Agreement calculations. The manager also supports technology deployments that improve employee experience and utilization tracking, and measures and reports cost savings and value-added contributions. This is a hybrid position requiring at least three days per week on-site. The listed work location is San Jose, California. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • Bachelor's degree in Architecture, Interior Design, or a related field.
  • 8–10 years of experience in occupancy planning, space management, and strategic planning across broad geographies.
  • Experience with flex offices, hybrid work models, design guidelines, and change management programs.
  • Proven success managing multiple complex stakeholder relationships.
  • Strong strategic thinking and ability to execute details.
  • Clear communication skills for audiences ranging from administrative to executive level.
  • Expert Excel skills, including pivot tables and VLOOKUP, and ability to translate analysis into compelling presentations.
  • Technical proficiency with MS Office Suite, CAFM systems, AutoCAD, and architectural drawings.
  • Adaptable problem-solving skills, comfort navigating ambiguity and complexity, strong initiative, and commercial acumen.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Experience with Tririga CAFM systems (preferred).

Responsibilities

  • Serve as a trusted advisor to client Real Estate leadership, using industry practices and thought leadership to advance real estate strategy.
  • Lead programming sessions with Business Unit leaders and translate their vision into actionable space planning solutions.
  • Develop strategic plans, business cases, and executive presentations aligned with client organizational goals.
  • Partner with the Americas Occupancy Planning Lead to execute regional strategic planning initiatives.
  • Build trust-based relationships across Corporate Real Estate, HR, and Business Unit leadership, and manage stakeholder relationships diplomatically.
  • Collaborate with Project Management, Facility Management, and Transactions teams to develop scenarios, evaluate options, and secure budget approvals.
  • Oversee occupancy tracking, allocation processes, and utilization monitoring.
  • Partner with teams to review moves, develop migration plans, and conduct facility audits.
  • Manage annual charge-back and Intercompany Agreement calculations with Corporate Finance.
  • Support deployment of new technologies to enhance employee experience and track utilization.
  • Measure and report cost savings and value-added contributions.
  • Lead and mentor the AMER West Regional occupancy planning team, balancing hands-on execution with coaching and capability development.
  • Champion innovations, best practices, and process enhancements with cross-functional partners, fostering teamwork, performance excellence, and continuous improvement.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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