Director of Occupancy Planning

Cushman & Wakefield•McLean, VA

2d•$157,250 - $185,000

About The Position

The Director of Occupancy Planning is responsible for space management, planning, and occupancy across a dedicated account team or within the Center of Excellence. The director leads professionals who translate business requirements into solutions aligned with the client’s workplace model and real estate strategy, covering space and occupancy planning, design, moves, furniture, fixtures and equipment (FF&E), and data management. The position is responsible for space across the client’s portfolio.

Requirements

Bachelor’s degree in a related discipline or field, such as architecture, interior design, corporate real estate and facilities management planning or coordination, facilities, project management, or construction management.
Seven or more years of experience in a corporate real estate environment.
Strong verbal presentation skills and ability to communicate with executive-level audiences.
Analytical, organizational, and problem-solving skills with a long-term strategic focus.
Ability to process work quickly and accurately while handling changing priorities.
Basic understanding of corporate real estate and financial concepts.
Strong teamwork, adaptability, and ability to drive change and change management.
Advanced skills in Adobe and Microsoft application suites for role functions, occupancy planning, and executive presentations.
Advanced understanding of CAFM/IWMS for space management.

Nice To Haves

Experience with Serraview.

Responsibilities

Define immediate and long-term client goals for occupancy management, utilization analysis, strategy support, executable planning recommendations, and accurate real estate allocation reporting.
Maintain a strong partnership with the client organization.
Develop an SPO delivery organization that can adapt to a fast-paced, dynamic environment.
Ensure SPO deliverables meet SLA and KPI requirements.
Direct planning and development of new spatial activities and current projects and programs.
Collaborate with account leadership peers, other service lines, and client representatives on staffing, future projects, and client relationships.
Ensure compliance with core program standards and standardize and customize tools, processes, templates, and outputs for the client.
Use root cause analysis to develop and evaluate solutions and alternatives, and recommend courses of action for projects, processes, and program operations.
Collaborate with facilities, project management, and client real estate leadership on alignment and daily operations; recommend process adjustments when misalignment is identified.
Recommend ways to improve operational efficiency and service delivery, and direct development of tools and deliverables to implement solutions.
Oversee creation and maintenance of playbooks, templates, and tools.
Coach the team in space planning and move management for expansions, relocations, consolidations, and refreshes, as well as client and vendor relationship management, talent management, and resource utilization.
Direct development of planning proposals, site assessments for space efficiencies, utilization metrics, and supply-and-demand studies.
Direct project activities including relocations, restacks, renovations, and consolidations.
Establish goals, objectives, and timetables for the organizational unit and supervised sub-units.
Develop, present, and maintain headcount budgets, forecasts, and gearing ratios.