Occupancy and Recertification Specialist
About The Position
The Occupancy and Recertification Specialist works at Headen House and Huntington Apartments, affordable housing communities in St. Charles, Maryland. The role supports prospective and current residents and helps provide a welcoming resident experience while ensuring housing certifications and rent calculations comply with applicable HUD guidelines. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., is non-exempt and eligible for overtime, and offers an anticipated salary range of $20.00–$24.00 per hour, an annual performance bonus, and a comprehensive benefits package that may include health insurance, retirement plans, and paid time off.
Requirements
- Experience processing high-volume HUD Project Based Section 8 and/or Low Income Housing Tax Credit (LIHTC) recertifications.
- Strong organization and attention to detail.
- Ability to work independently with minimal supervision in a busy, high-volume environment.
- Effective time-management and prioritization skills.
- Accountability, reliability, resilience, and proactive problem-solving.
- Ability to collaborate and interact with residents with empathy and respect.
Nice To Haves
- RealPage OneSite experience.
- Notary public status.
- COS, TCS, or BOS credentials.
- Bilingual Spanish.
Responsibilities
- Process initial, interim, and annual certifications, including calculating retroactive rent in accordance with applicable guidelines.
- Collect required documentation from current and prospective residents and process verifications.
- Apply correct rents for annual and interim recertifications and make adjustments to maintain compliance.
- Review and finalize HUD 50059 forms.
- Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines.
- Review EIV reports and resolve discrepancies.
- Manage multiple projects and deadlines accurately and efficiently.
- Complete tasks from start to finish with minimal supervision in a busy, high-volume environment.
- Prioritize work and manage time to meet deadlines and expectations.
- Support site and office operations as assigned by the manager.
- Foster a welcoming, resident-centered environment through interactions with prospective and current residents.
Benefits
- Annual performance bonus.
- Comprehensive benefits package may include health insurance, retirement plans, and paid time off.
- Overtime pay eligibility.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
