Occupancy/Recertification Specialist

Related • Chicago, IL

1d

About The Position

The Occupancy/Recertification Specialist supports affordable housing operations at Roosevelt Square, managed by Related Midwest. The role provides service to prospective and current residents while managing applications, eligibility reviews, certifications, recertifications, leasing documentation, and required agency reporting in accordance with applicable affordable housing program guidelines. The specialist also contributes to marketing, leasing, move-ins, and general site and office operations.

The position requires at least two years of experience with HUD Section 8, LIHTC, and/or other affordable housing programs. COS/TCS/BOS credentials are required, or must be attained within six months of hire; training is provided. Compensation is $25–$27 per hour, with eligibility for overtime, and an annual performance-based bonus.

Requirements

• At least 2 years of experience with HUD Section 8, LIHTC, and/or other affordable housing programs.
• COS, TCS, or BOS credentials, or the ability to attain credentials within six months of hire; training is provided.
• Commitment to providing exceptional service and exceeding expectations.
• Determination, receptiveness to constructive criticism, and commitment to continued improvement.
• Ability to work as part of a team.
• Trustworthiness and reliability.
• Openness to everyone and appreciation of diverse perspectives.

Nice To Haves

• Notary status.
• Bilingual ability in Spanish.

Responsibilities

• Interview applicants and process applications for new move-ins and lease-ups according to affordable housing program guidelines.
• Process initial, interim, and annual certifications, including calculating retroactive rent and following applicable guidelines.
• Collect required documentation from current and prospective residents and process verifications.
• Maintain accurate wait and transfer lists and review applicant files to determine eligibility.
• Facilitate resident renewals and recertifications.
• Apply correct rents for annual and interim recertifications and make adjustments to maintain compliance.
• Participate in marketing, leasing, and resident move-in activities, including coordinating with maintenance to prepare units for move-in.
• Prepare required agency reports to established standards.
• Maintain leasing and marketing reports as needed.
• Support site and office operations as assigned by the manager.
• Provide a welcoming and service-oriented experience for prospective and current residents.

Benefits

• 19 or more days of paid time off.
• Choice of medical, vision, and dental options.
• Life insurance and an Employee Assistance Program.
• 401(k).
• Flexible spending account (FSA) and health savings account (HSA).
• Employer-paid life and AD&D insurance.
• Paid leave and disability programs.
• Mental health resources, including counseling.
• Fertility benefits, including surrogacy and adoption assistance.
• Paid time off to volunteer.
• Charitable donation matching.
• Learning and training programs.
• Tuition and certification reimbursement.
• Internal advancement opportunities.
• Annual performance-based bonus.
• Overtime eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed