About The Position

Related Affordable is seeking an Occupancy and Recertification Specialist for an affordable housing community in Henrico, Virginia. The role supports residents and prospective residents while processing affordable housing certifications and recertifications in accordance with applicable HUD guidelines. The specialist helps create a welcoming, resident-centered community and supports site and office operations as assigned by the manager. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. It is non-exempt and eligible for overtime pay. The anticipated pay range is $25.00–$30.00 per hour, with an annual performance bonus. The posting also describes a comprehensive benefits package that may include health insurance, retirement plans, and paid time off.

Requirements

  • Experience processing high-volume HUD Project Based Section 8 and/or Low Income Housing Tax Credit (LIHTC) recertifications.
  • Organizational skills and attention to detail.
  • Ability to manage multiple projects and deadlines in a busy, high-volume environment.
  • Ability to complete tasks with minimal supervision and take ownership of projects and outcomes.
  • Accountability, reliability, resilience, and proactive problem-solving skills.

Nice To Haves

  • RealPage OneSite experience.
  • Notary public qualification.
  • COS, TCS, or BOS credentials.
  • Spanish bilingual ability.
  • Commitment to continued learning and development.

Responsibilities

  • Process initial, interim, and annual certifications, including calculating retroactive rent in accordance with applicable guidelines.
  • Collect required documentation from current and prospective residents and process verifications.
  • Apply correct rents for annual and interim recertifications and make adjustments to maintain compliance.
  • Review and finalize HUD 50059 forms.
  • Prepare rent repayment agreements and explain rent calculations to residents according to HUD guidelines.
  • Review EIV reports and resolve discrepancies.
  • Manage multiple projects and deadlines accurately and efficiently.
  • Complete tasks from start to finish with minimal supervision in a busy, high-volume environment.
  • Prioritize work and manage time to meet deadlines and expectations.
  • Support site and office operations as assigned by the manager.
  • Foster a collaborative, resident-centered environment through empathetic and respectful interactions.

Benefits

  • Annual performance bonus.
  • The position may be eligible for a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Overtime pay eligibility.
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