Recertification Specialist, floating
About The Position
Vesta Management is hiring an experienced, customer-service-focused, results-driven floating Recertification Specialist to support communities in eastern Massachusetts and Rhode Island. The specialist travels between several affordable housing communities and manages annual, interim, and initial income certifications and recertifications for residents participating in affordable housing programs. The role ensures continued compliance with federal, state, and local regulations by verifying resident eligibility, income, assets, and household composition. The specialist prepares and audits resident files, calculates rent and utility allowance adjustments, maintains records, enters data into property management and compliance software, communicates with residents about documents and deadlines, and coordinates with Property Managers and Compliance staff. The role also tracks deadlines, prepares files for audits and inspections, stays current on program requirements, and may assist with move-in certifications and waitlist eligibility screening. The position requires a high school diploma or equivalent, 1–3 years of relevant experience, a valid driver’s license and clean driving record, and successful completion of a background check and drug screening. A working knowledge of income and asset verification, strong attention to detail, organizational skills, and proficiency in Microsoft Office are required. Relevant certifications and affordable-housing program and software experience are preferred.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience in affordable housing compliance, property management, or a related administrative role.
- Working knowledge of income and asset verification and calculation methods.
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Valid driver’s license and clean driving record.
- Successful completion of a background check and drug screening.
- Ability to handle confidential financial and personal information discreetly.
- Clear written and verbal communication skills and a customer-service orientation.
Nice To Haves
- Experience with LIHTC and/or HUD Section 8 program compliance.
- Experience with property management software such as Yardi, RealPage, OneSite, or similar.
- Bilingual ability, such as English/Spanish or another relevant language.
- Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS/C3P), or National Compliance Professional (NCP) certification.
Responsibilities
- Process annual, interim, and initial certifications and recertifications according to applicable program guidelines, including LIHTC, Section 8, HUD Multifamily, and HOME.
- Collect, verify, and calculate resident income, assets, and household composition using third-party verification methods.
- Prepare and distribute recertification notices within required timeframes.
- Review and audit resident files for accuracy and completeness before submission.
- Calculate rent and utility allowance adjustments based on verified income.
- Maintain accurate resident files in accordance with program requirements and company recordkeeping standards.
- Enter and update resident data in property management and compliance software, such as Yardi.
- Communicate with residents about required documentation, deadlines, and recertification outcomes.
- Coordinate with Property Managers and Compliance staff to resolve discrepancies or missing documentation.
- Track and manage recertification calendars and deadlines to ensure timely processing and avoid compliance lapses.
- Prepare files for internal audits, state housing agency monitoring visits, and HUD/REAC inspections.
- Stay current on changing regulations, income limits, and program requirements, including HUD, LIHTC, and state HFA guidelines.
- Assist with move-in certifications and waitlist eligibility screening as needed.
- Travel between affordable housing communities in eastern Massachusetts and Rhode Island.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-matched 401(k)
- Paid vacation, sick time, and floating holidays
- 12 additional paid holidays
- Tuition reimbursement
- PetPlan pet insurance
- Employee Assistance Program
- Long- and short-term disability insurance
- Service awards
- Performance bonuses
- Team member appreciation events
- Opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
