Recertification Specialist

Tesoro Group•Minneapolis, MN

2d•Onsite

About The Position

Tesoro Group is seeking an experienced Recertification Specialist to support affordable housing properties in Minneapolis, Minnesota. The position ensures compliance with federal, state, and local affordable housing regulations related to initial occupancy, lease renewals, income certifications, and tenant recertifications. It reports directly to the Property Manager of the assigned properties and supports property management, resident relations, regulatory compliance, and daily operations. The role is contract to hire, with conversion possible after 90 days, and pays $21–$24 per hour, depending on qualifications and experience. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. The specialist processes tenant certifications and rent calculations, maintains accurate compliance records, monitors recertification deadlines, and communicates with residents about required documentation and eligibility. The role also supports leasing and application processing, resident services, rent-related administration, property operations, training, and regulatory reviews. The description identifies HUD, LIHTC, Fair Housing, Section 42, HUD Project-Based Assistance, Housing Choice Vouchers, and Rental Assistance Programs among the relevant regulations and programs. Candidates should have at least three years of experience processing initial, annual, and interim recertifications for HUD-assisted and/or LIHTC properties, or comparable affordable housing compliance experience. They should have working knowledge of applicable regulations and income verification, proficiency with Microsoft Office, experience with property management software, strong communication and organizational skills, and the ability to manage competing deadlines accurately. A background check is required before employment.

Requirements

At least three years of experience processing initial, annual, and interim recertifications for HUD-assisted and/or LIHTC properties, or comparable affordable housing property management and compliance experience.
Strong working knowledge of HUD regulations, LIHTC compliance, income verification procedures, and affordable housing certification requirements.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Experience utilizing property management software such as Yardi, RealPage, Boston Post, or comparable systems.
Excellent written and verbal communication skills and the ability to interact professionally with residents, applicants, coworkers, and external agencies.
Strong organizational, administrative, time management, and follow-up skills.
Ability to prioritize tasks independently, manage competing deadlines, and maintain accuracy in a fast-paced environment.
Demonstrated problem-solving skills, attention to detail, and ability to interpret complex regulatory requirements.
Ability to work independently and contribute effectively to a collaborative property management team.
Commitment to resident confidentiality, professional ethics, and fair housing practices.
Ability to pass a background check before employment.

Responsibilities

Process initial, annual, interim, and retroactive tenant certifications and rent calculations in accordance with HUD, LIHTC, Fair Housing, and applicable federal, state, and local regulations.
Complete tenant recertifications and required compliance reporting accurately and on time.
Maintain compliance for Section 42 LIHTC properties, HUD Project-Based Assistance, Housing Choice Vouchers, Rental Assistance Programs, and other applicable affordable housing programs.
Calculate tenant income, assets, deductions, and rental obligations using applicable HUD and LIHTC guidelines.
Maintain accurate tenant files, income verification records, certifications, and supporting compliance documentation.
Monitor recertification deadlines and communicate with residents to obtain required documentation.
Coordinate criminal background screenings, credit checks, and Enterprise Income Verification (EIV) reviews as required.
Assist with Management and Occupancy Review (MOR) preparation, documentation, and follow-up.
Maintain working knowledge of VAWA, Fair Housing requirements, and other applicable resident protections.
Identify potential compliance issues and work with property management leadership on corrective actions.
Provide customer service to residents, applicants, vendors, and fellow employees.
Communicate certification requirements, documentation requests, rental obligations, and program eligibility to residents.
Assist prospective applicants with affordable housing availability, HUD requirements, LIHTC qualifications, and application procedures.
Support leasing, eligibility verification, application processing, and preparation of occupancy documentation.
Receive, process, and accurately record rental payments and related transactions.
Assist with delinquency tracking, late notices, rent posting, and collection-related administrative activities.
Collaborate with Property Managers and Assistant Property Managers to maintain efficient property operations.
Provide operational coverage for property management personnel during vacations, staffing transitions, and extended absences.
Participate in required professional development and compliance training, including HUD, LIHTC, Fair Housing, NCHM, CHFA, and DOH programs.
Assist in training and supporting employees on occupancy procedures, tenant certifications, recertifications, and compliance requirements.
Maintain organized records for regulatory reviews, internal audits, and property inspections.
Manage multiple deadlines, administrative responsibilities, and operational priorities.
Communicate compliance concerns, resident issues, and operational challenges to the Property Manager and appropriate leadership.
Perform additional duties as assigned by the Property Manager or senior management.