Recertification Specialist, floating

VESTA MANAGEMENT CORPORATION•Haverhill, MA

8d•$28 - $32•Onsite

About The Position

Vesta Management is hiring an experienced, customer service-focused, results-driven floating Recertification Specialist to support affordable housing communities in eastern Massachusetts and Rhode Island. The specialist travels between several communities and manages annual, interim, and initial income certifications and recertifications for residents participating in LIHTC, Section 8/HUD, HOME, and other subsidized housing programs. The role ensures compliance with applicable federal, state, and local regulations by verifying resident eligibility, income, assets, and household composition; maintaining complete and accurate files; and meeting processing deadlines. The specialist also communicates with residents, coordinates with Property Managers and Compliance staff, prepares records for audits and inspections, and helps with move-in certifications and waitlist screening as needed. A valid driver's license and clean driving record are required. Successful completion of a background check and drug screening is also required. Vesta describes its workplace as a team-oriented property management environment and offers opportunities for growth, service awards, performance bonuses, and team member appreciation events. The company states that it is an Equal Opportunity/Affirmative Action Employer committed to a diverse workplace free of discrimination and harassment.

Requirements

High school diploma or equivalent.
1–3 years of experience in affordable housing compliance, property management, or a related administrative role.
Working knowledge of income and asset verification and calculation methods.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Valid driver's license and clean driving record.
Successful completion of a background check and drug screening.
Ability to handle confidential financial and personal information discreetly.
Clear written and verbal communication skills and a customer service orientation.

Nice To Haves

Experience with LIHTC and/or HUD Section 8 program compliance.
Experience with property management software such as Yardi, RealPage, OneSite, or similar.
Bilingual ability, including English/Spanish or another relevant language.
Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS/C3P), or National Compliance Professional (NCP) certification; TSC and/or COS certifications are strongly preferred.

Responsibilities

Process annual, interim, and initial certifications and recertifications according to applicable affordable housing program guidelines.
Collect, verify, and calculate resident income, assets, and household composition using third-party verification methods.
Prepare and distribute recertification notices within required timeframes.
Review and audit resident files for accuracy and completeness before submission.
Calculate rent and utility allowance adjustments based on verified income.
Maintain resident files in compliance with program requirements and company recordkeeping standards.
Enter and update resident data in property management and compliance software, such as Yardi.
Communicate with residents about required documentation, deadlines, and recertification outcomes.
Coordinate with Property Managers and Compliance staff to resolve discrepancies or missing documentation.
Track recertification calendars and deadlines to ensure timely processing and avoid compliance lapses.
Prepare files for internal audits, state housing agency monitoring visits, and HUD/REAC inspections.
Stay current on regulations, income limits, and program requirements, including HUD, LIHTC, and state HFA guidelines.
Assist with move-in certifications and waitlist eligibility screening as needed.
Travel between affordable housing communities in eastern Massachusetts and Rhode Island.