Recertification Specialist, floating

VESTA MANAGEMENT CORPORATION•Marlborough, MA

8d•$28 - $32•Onsite

About The Position

Vesta Management is seeking an experienced, customer service-focused, results-driven floating Recertification Specialist to support affordable housing communities in eastern Massachusetts and Rhode Island. The specialist travels between multiple communities and manages annual, interim, and initial income certifications and recertifications for residents in affordable housing programs, including LIHTC, Section 8/HUD, HOME, and other subsidized programs. The role verifies resident eligibility, income, assets, and household composition; calculates rent and utility allowance adjustments; and maintains compliance with applicable federal, state, and local requirements. The specialist communicates with residents about documentation, deadlines, and outcomes, and works with Property Managers and Compliance staff to resolve discrepancies. The role also maintains recertification schedules, prepares files for audits and inspections, and stays current on changing program rules. A high school diploma or equivalent and 1–3 years of relevant experience are required. A valid driver's license and clean driving record are required, as are successful completion of a background check and drug screening.

Requirements

High school diploma or equivalent.
1–3 years of experience in affordable housing compliance, property management, or a related administrative role.
Working knowledge of income and asset verification and calculation methods.
Strong attention to detail and organizational skills.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Successful completion of a background check and drug screening.
Valid driver's license and clean driving record.
Ability to handle confidential financial and personal information with discretion.
Strong written and verbal communication, time management, and customer service skills.

Nice To Haves

Experience with LIHTC and/or HUD Section 8 program compliance.
Experience with property management software such as Yardi, RealPage, OneSite, or similar.
Bilingual in English/Spanish or another relevant language.
Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS/C3P), or National Compliance Professional (NCP) certification.

Responsibilities

Process annual, interim, and initial certifications and recertifications in accordance with applicable affordable housing program guidelines.
Collect, verify, and calculate resident income, assets, and household composition using third-party verification methods.
Prepare and distribute recertification notices within required timeframes.
Review and audit resident files for accuracy and completeness prior to submission.
Calculate rent and utility allowance adjustments based on verified income.
Maintain accurate resident files in compliance with program requirements and company recordkeeping standards.
Enter and update resident data in property management and compliance software, such as Yardi.
Communicate with residents about required documentation, deadlines, and recertification outcomes.
Coordinate with Property Managers and Compliance staff to resolve discrepancies or missing documentation.
Track and manage recertification calendars and deadlines to ensure timely processing and avoid compliance lapses.
Prepare files for internal audits, state housing agency monitoring visits, and HUD/REAC inspections.
Stay current on regulations, income limits, and program requirements, including HUD, LIHTC, and state HFA guidelines.
Assist with move-in certifications and waitlist eligibility screening as needed.
Travel between affordable housing communities in eastern Massachusetts and Rhode Island.