OBGYN PSS 2

Advocate Health • Macon, GA

6d • $20 - $30

About The Position

The OBGYN PSS 2 supports patient-facing operations in an obstetrics and gynecology practice. The role delivers caring, compassionate customer service and helps create an excellent patient experience, including when interacting with patients and families in sensitive situations. The position requires sound judgment in a fast-paced environment and the ability to work both collaboratively and independently with minimal supervision.

Responsibilities include managing patient registration, insurance verification, scheduling, collections, cash receipting, and arrival or departure desk activities. The employee maintains accurate, confidential patient, insurance, billing, and payment information; supports or directs billing functions; promotes patient use of front-end technology; and monitors medications, supplies, and emergency equipment. The role also requires knowledge of emergency codes and applicable healthcare regulations.

The position is full time, 40 hours per week, with a schedule of Monday through Thursday from 7:30 a.m. to 5 p.m. and Friday from 8 a.m. to noon. The listed pay range is $19.80 to $29.70. The work is in a fast-paced office environment and requires prolonged sitting, bending, and lifting up to 10 pounds.

Requirements

• High school diploma or GED.
• Computer experience.
• Customer relations experience.

Nice To Haves

• Experience with medical records software.
• Front desk practice experience.

Responsibilities

• Provide caring and compassionate customer service to create an excellent patient experience.
• Interact effectively with patients and families in a wide variety of sensitive situations.
• Use critical thinking and decisive judgment in a busy environment, working cohesively with a team and independently with minimal supervision.
• Manage patient registration, insurance verification, scheduling, collections, cash receipting, and arrival or departure desk activities according to standards and guidelines.
• Encourage patients to use front-end technology during registration.
• Enter and maintain accurate, confidential patient, insurance, billing, and payment information throughout the patient encounter.
• Assist with billing functions accurately or direct patients to the appropriate billing office.
• Demonstrate proficiency in emergency codes and appropriate responses, as well as applicable federal and state healthcare regulations.
• Monitor inventory and stock medications, narcotics, and emergency medications and equipment.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with premium pay for select circumstances and incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED