Nutrition Tech

CAMC Health System•Charleston, WV

About The Position

The Nutrition Tech is accountable for distributing and marking menus and accurately recording diet information on appropriate forms. The role coordinates Nutrition Services Department office activities to support effective meal processing and distribution, maintains knowledge of the patient computer system and diet modifications, and processes diet changes and special requests. Duties also include assisting patients and customers with menu selections, maintaining records and office systems, supporting quality-improvement activities, and orienting and training employees as assigned. The employee must demonstrate the knowledge and skills needed to provide developmentally appropriate care for the patient ages identified by the department, when the position involves direct patient contact. Competency is demonstrated through initial orientation and ongoing validation. The position also requires completion of applicable education, positive customer and coworker relations, compliance with attendance and departmental policies, and work aligned with the organization’s mission and quality-improvement activities.

Requirements

High school diploma or GED required; relevant experience as determined by the manager may substitute.
Six to twelve months of related experience in an office/clerical or food-service setting; graduation from an applicable technical school program may substitute.
Food Handlers Card required within 30 days of hire.
For positions involving direct patient contact, possess or obtain by the end of the orientation period the knowledge and skills to provide developmentally appropriate assessment, treatment, or care for the patient ages identified by the department.
Demonstrate the ability to obtain and interpret information in terms of patient needs, knowledge of growth and development, and understanding of the range of treatment needed by patients.
Demonstrate competency through initial orientation and ongoing competency validation to perform tasks and additional duties independently.

Responsibilities

Organize and coordinate Nutrition Services Department office functions and activities to ensure effective processing and distribution of meals.
Maintain knowledge of the patient computer system, diet modifications, and enteral formulas and formulations.
Process diet changes and special requests.
Oversee tray-line assembly as assigned.
Distribute and mark menus.
Accurately record diet prescriptions and information on appropriate forms.
Maintain the menu filing system and office supplies.
Determine food counts and maintain records of numbers.
Assist patients and customers with menu selections.
Assist with and participate in developing, implementing, and monitoring department performance-improvement programs.
Participate in in-services and educational programs and apply procedures, techniques, and information appropriately.
Complete required documentation accurately and on time; maintain customer-satisfaction surveys, meal rounds, and tray assessments.
Dispatch incoming computer, phone, and/or pager messages appropriately.
Orient and train employees as assigned.
Maintain and document applicable required education.
Demonstrate positive customer service and coworker relations and comply with the company’s attendance policy.
Participate in continuous quality-improvement activities and perform work cost-effectively.
Follow departmental pay practices and scheduling policies, including overtime, various shift work, and on-call situations.
Work in alignment with the organization’s mission and strategic plan and follow applicable organizational and departmental policies and procedures.
Perform related duties as assigned.