Clinical Nutrition Tech

Corewell Health • Troy, MI

2d • Onsite

About The Position

The Clinical Nutrition Tech joins Corewell Health’s Nutrition Services team and participates in all aspects of patient meal service. Duties include call center work, assembling and delivering patient trays, dish room work, cleaning and sanitizing, and managing stock. Communication and collaboration with team members support continuity of service and a positive work environment. No experience is required for training purposes, and the employer states that team members will be trained and supported as they develop new skills and their careers.

Requirements

• High school diploma or equivalent.
• Two years of relevant experience.
• Customer-facing service experience by phone or in person; customer service and/or managed health care experience.
• Knowledge of diet and nutrition software.
• Time-management, organizational, and risk-mitigation skills.
• Obtain a CRT-Accredited Food Handler certification from the ANSI National Accreditation Board within 90 days.
• Obtain a CRT-Accredited Food Allergy Certificate from the ANSI National Accreditation Board within 90 days.
• Obtain a CRT-Accredited Food Protection Manager (CFP) certification from the ANSI National Accreditation Board within 90 days.

Nice To Haves

• High-volume call center experience.
• Electronic Medical Record experience.

Responsibilities

• Provide patient meal service, including accurate portioning and presentation of menu items, setting up the tray assembly station, and assembling trays.
• Transport tray carts and deliver meals to patients; collect soiled trays and return them to the kitchen.
• Stock, distribute, and collect patient menus.
• Perform call center duties, including answering multiple-line phones and entering patient selections into a computer while observing dietary restrictions and special needs.
• Obtain and document patient food and beverage selections, intake, and other preferences as directed.
• Perform dish room duties, including breaking down soiled trays; washing, sanitizing, and properly storing pots and pans; and operating the dish machine.
• Handle and stock clean service ware and equipment according to safety and sanitation standards.
• Collect and dispose of trash, sweep and mop floors, and clean and sanitize kitchen equipment.
• Maintain the work area, including requisitioning, receiving, rotating, and putting away stock while meeting safety and sanitation standards.
• Transport food carts within the department and to patient care areas or other assigned locations.
• Work independently and as part of a team.
• Identify and communicate opportunities for waste reduction and service improvements to leadership according to established guidelines.
• Meet productivity, regulatory compliance, and service standards for the assigned area.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals, with eligibility determined by employment type and status.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED