Clinical Nutrition Tech

Corewell Health • Troy, MI

4d • Onsite

About The Position

The Clinical Nutrition Tech joins Corewell Health’s Nutrition Services team and participates in all aspects of patient meal service. Duties include call center work, assembling and delivering patient trays, cleaning and sanitizing dishes and equipment, and managing stock. The role requires communication and collaboration with team members to support continuity of service and a positive work environment. No experience is required for the role, and training and support are provided.

Requirements

• High school diploma or equivalent.
• Two years of relevant experience in customer-facing service by phone or face to face, customer service and/or managed health care, elevated diet and nutrition software knowledge, time management, organization, and risk mitigation.
• Accredited Food Handler certification from the ANSI National Accreditation Board within 90 days.
• Accredited Food Allergy Certificate from the ANSI National Accreditation Board within 90 days.
• Accredited Food Protection Manager (CFP) certification from the ANSI National Accreditation Board within 90 days.

Nice To Haves

• High-volume call center experience.
• Electronic Medical Record experience.

Responsibilities

• Provide patient meal service, including accurate portioning and presentation of menu items, setting up the tray assembly station, and assembling trays.
• Transport tray carts, deliver trays to patients, collect soiled trays, and return them to the kitchen.
• Stock, distribute, and/or collect patient menus.
• Answer calls on multiple-line phones and enter patient selections into a computer while following dietary restrictions and attending to special needs.
• Obtain and document patient food and beverage selections, intake, and other preferences as directed.
• Break down soiled trays; wash, sanitize, and properly store pots and pans; operate the dish machine; and handle and stock clean service ware and equipment according to safety and sanitation standards.
• Collect and dispose of trash, sweep and mop floors, and clean and sanitize kitchen equipment.
• Maintain the work area, including requisitioning, receiving, rotating, and putting away stock according to safety and sanitation standards.
• Transport food carts within the department and to patient care areas or other locations as assigned.
• Work independently and as part of a team.
• Identify and communicate opportunities for waste reduction and service improvements to leadership according to established guidelines.
• Meet productivity, regulatory compliance, and service standards for the assigned area.

Benefits

• Comprehensive benefits package addressing financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED