Clinical Nutrition - Supervisor

Baystate Health•Springfield, MA

About The Position

The Clinical Nutrition Supervisor oversees the day-to-day administration and supervision of clinical dietitians, dietetic technicians, and diet office activities at Mercy Medical Center and Weldon Rehabilitation Hospital. Under the direction of the Mercy Director Food Services and Nutrition and the Trinity Health Food and Nutrition Services Regional Clinical Nutrition Manager, the supervisor supports efficient clinical nutrition and patient meal service operations and helps ensure patients’ nutritional needs are met through inpatient dietetic services. The role includes direct patient care for assigned units or areas, including identifying age-specific nutrition needs, assessing nutritional status, developing care plans, and monitoring outcomes in accordance with department policies. The supervisor coordinates clinical nutrition with food service operations, supports cost-effective menus and patient satisfaction and safety, helps resolve diet office software and electronic medical record concerns, and serves as an onsite nutrition resource and contact for dietetic internship activities. The supervisor also supports system policies, quality improvement, and regulatory compliance; communicates between leadership and the clinical nutrition team; and coordinates relationships, meetings, and continuing education with colleagues and interdisciplinary partners. In collaboration with the Director and Regional Clinical Nutrition Manager, the supervisor participates in hiring, training, performance and competency evaluation, discipline, and discharge of subordinate personnel.

Requirements

Bachelor’s degree in human nutrition.
Three or more years of dietitian experience in an acute care setting.
Registered Dietitian credential with the Commission on Dietetic Registration.
Licensed Dietitian Nutritionist in Massachusetts.
Ability to collect information from diverse sources, synthesize a problem list, and devise and implement interventions.
Ability to coordinate colleagues’ workflow activities within an assigned unit or department and collaborate with the Regional Clinical Nutrition Manager on relevant issues and programs.
Leadership qualities, interpersonal skills, decision-making ability, effective communication and teaching skills, and ability to coordinate productivity and resource utilization.

Nice To Haves

Master’s degree.
Leadership experience.
Allergen Awareness training or certificate.
ServSafe Management training or certificate.

Responsibilities

Supervise day-to-day activities of clinical nutrition and diet office staff to support efficient clinical nutrition and patient meal service operations at Mercy Medical Center and Weldon Rehabilitation Hospital.
Help ensure patients’ nutritional needs are met through inpatient clinical dietetic functions.
Develop, implement, and monitor system policies and initiatives, including clinical quality improvement activities and regulatory compliance.
Coordinate clinical nutrition services with food service operations.
Work with regional and onsite food and nutrition services teams to provide input on cost-effective patient menus that support patient satisfaction and safety.
Coordinate and resolve diet office concerns involving menu software performance and hospital electronic medical record software.
Represent clinical nutrition as an onsite resource to other departments.
Serve as the onsite contact for dietetic internship activities.
Supervise clinical dietitians and dietetic technicians, maintaining effective leadership skills.
With the Director and Regional Clinical Nutrition Manager, interview, hire, train, evaluate performance, productivity, and clinical competency, and discipline or discharge subordinate personnel.
Coordinate with the Regional Clinical Nutrition Manager and Director on colleague relations and provide assistance and guidance in resolving problems.
Build and maintain positive relationships with health care providers, departments, and units; coordinate monthly meetings and continuing education opportunities.
Perform patient care duties related to medical nutrition therapy in accordance with hospital patient care policies and the dietitian job description.
Communicate between the Director and Regional Clinical Nutrition Manager and the clinical nutrition team.