Nutrition Services Shift Lead

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

The Nutrition Services Shift Lead oversees a shift and works alongside staff to support efficient, cost-effective delivery of food and nutritional services to patients, employees, and visitors. The role helps ensure high-quality service, resolves departmental concerns, supports smooth daily operations, and promotes a positive, collaborative work environment. The shift lead may train and assist as department lead when needed, reallocate team members during staffing shortages, and uphold organizational procedures and policies.

The position also supports food preparation and service, patient tray assembly, quality monitoring, equipment and facility care, and comprehensive training for new Nutrition Services hires. The role is based at Corewell Health’s Cedar location in Grand Rapids and is scheduled for 40 hours per week, from 11 a.m. to 7:30 p.m., Monday through Friday and every other weekend.

Requirements

• High school diploma or equivalent.
• At least 6 months of relevant food service experience; experience in a health care setting or related field is preferred.
• CRT-Accredited Food Protection Manager certification, CFP – ANSI National Accreditation Board, within 90 days.

Nice To Haves

• Associate degree in Hospitality or Nutrition preferred.
• At least 6 months of leadership experience preferred.

Responsibilities

• Oversee the shift and work directly alongside staff in a shift lead role.
• Address team members professionally and appropriately in a high-volume food service environment.
• Train and assist as department lead as needed, providing oversight and support for daily operations.
• Communicate clearly and collaborate with staff, peers, and leadership to support transparency, teamwork, and operational efficiency.
• Share information, support problem-solving, and contribute to a culture of trust, respect, and continuous improvement.
• Prepare and maintain serving lines, including dishes, silverware, hot and cold food items, and condiments.
• Prepare and assemble cold food items such as salads, desserts, and nourishments; ensure food and other items are properly stored, refrigerated, and dated.
• Participate in quality monitoring activities, including taking and recording food, refrigeration, and dish machine temperatures.
• Assist with care and maintenance of department facilities, equipment, and supplies, and report malfunctions to management.
• Work assigned tray-line stations and assemble patient trays according to established standards and dietary requirements, with appropriate speed, accuracy, and presentation.
• Check patient meal trays for accuracy.
• Reallocate team members during staffing shortages.
• Develop, communicate, and uphold organizational procedures and policies; ensure staff are trained and comply with established standards.
• Train new Nutrition Services hires in diet standards, food safety protocols, patient-focused service, and department workflows.
• Answer inquiries from patients, team members, nursing staff, and visitors as part of training and department workflows.
• Complete supplementary duties as directed by management, including duties not explicitly listed.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED