Nutrition Services Shift Lead

Corewell Health • Grand Rapids, MI

16h • Onsite

About The Position

Join Corewell Health's Nutrition Services team as a Senior Technician and help ensure cost-effective, efficient delivery of high-quality food and nutritional services to patients, employees, and visitors. The role oversees a shift while working alongside staff in a high-volume food service environment, makes decisions to resolve departmental concerns, and collaborates with staff, peers, and leadership to support continuity of service and a positive work environment.

The Shift Lead supports smooth daily operations, may provide oversight when serving as department lead, and trains new hires on diet standards, food safety, patient-focused service, and department workflows. The position prepares food and serving lines, assembles patient trays, monitors food safety and quality, and helps maintain department facilities, equipment, and supplies. Additional duties may be assigned by management.

This is a full-time position at 1226 Cedar St NE in Grand Rapids. The schedule is 11 a.m. to 7:30 p.m., Monday through Friday, with every other weekend. Weekly scheduled hours are 40.

Requirements

• High school diploma or equivalent.
• At least 6 months of relevant food service experience, preferably in a health care setting or related field.
• CRT-Accredited Food Protection Manager certification (CFP), with ANSI National Accreditation Board accreditation; certification required within 90 days.

Nice To Haves

• Associate's degree in Hospitality or Nutrition.
• At least 6 months of leadership experience.

Responsibilities

• Oversee the shift while working directly alongside staff in a shift lead role.
• Address team members professionally and appropriately in a high-volume food service environment.
• Train and be prepared to assist as department lead, providing oversight and support for smooth daily operations.
• Communicate and collaborate with staff, peers, and leadership; share information, support problem-solving, and contribute to trust, respect, and continuous improvement.
• Prepare and maintain serving lines, including dishes, silverware, hot and cold food items, and condiments.
• Prepare and assemble cold food items, including salads, desserts, and nourishments; ensure food and other items are properly stored, refrigerated, and dated.
• Conduct selected quality monitoring activities, including taking and recording food, refrigeration, and dish machine temperatures.
• Assist with care and maintenance of department facilities, equipment, and supplies, and report malfunctions to management.
• Work assigned tray-line stations and assemble patient trays according to established standards and dietary requirements.
• Assemble patient trays with appropriate speed, accuracy, and appearance, and check trays for accuracy.
• Reallocate team members during staffing shortages.
• Develop, communicate, and uphold organizational procedures and policies, ensuring staff are trained and compliant with established standards.
• Provide comprehensive training for new Nutrition Services hires on diet standards, food safety protocols, patient-focused service, and department workflows.
• Answer inquiries from patients, team members, nursing staff, and visitors.
• Complete supplementary duties as directed by management, including tasks not explicitly listed.

Benefits

• Comprehensive benefits package addressing financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED